9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 161-170 out of 2471
AG
Ankur G
06/04/23
"Zoho CRM - A business tool"
What do you like best about Zoho One? Zoho one is very cheap and offers a variety of features compared to its competitors' prices, which is one of the market's challenges and has helped my business grow.
AK
Anushka K
06/01/23
"Zoho - The Complete CRM Software"
What do you like best about Zoho One? Zoho is very helpful in managing sales pipelines and saving email templates according to various clients across the industry. It is easy to do bulk emailing.
AK
Anushka K
06/01/23
"Zoho - The Complete CRM Software"
What do you like best about Zoho One? Zoho is very helpful in managing sales pipelines and saving email templates according to various clients across the industry. It is easy to do bulk emailing.
AB
Andrea B
05/31/23
"Zoho for work"
What do you like best about Zoho CRM? The kanban view is the best way to display my projects in all the stages What do you dislike about Zoho CRM?
AB
Andrea B
05/31/23
"Zoho for work"
What do you like best about Zoho CRM? The kanban view is the best way to display my projects in all the stages What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/23
"Good CRM for B2B sales teams"
What do you like best about Zoho CRM? I liked the deal feature of he cRM, and we used it extensively for our team. It helps us segregate deals based on their lifecycle stage, and share reports weekly with the reporting managers.
KN
Kinal N
05/25/23
"Using Zoho one for more the 2 years"
What do you like best about Zoho One? Zoho one provides all software reqire for day to day corporate work on on stage. Like excels , drive storege, email, chat and more, easy and very handy to use.
SK
Sujit K
05/24/23
"Zoho new crm"
What do you like best about Zoho One? Zoho is the best crm handler in the market and cloud platform What do you dislike about Zoho One?
AU
Anonymous User
05/23/23
"Zoho CRM and Zoho Analytics"
What do you like best about Zoho CRM? Zoho CRM allows our business to see all of our orders and customers in one place. Reports are easily to create and customize.
NK
Nitish K
05/23/23
"Login with one account we manage many more things"
What do you like best about Zoho One? Login with one account we manage many more things.Using that one we can get know leave tracker,attendance, salary slip, notifications, connect and can message to colligue.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].