9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 151-160 out of 2471
SV
SHUBHAM V
06/06/23
"Simplistic approach towards business processes!"
What do you like best about Zoho One? -No code workflow automation system allows everyone to create automated business processes. -Zoho One comes with Creator, a platform to create web & mobile apps.
SV
SHUBHAM V
06/06/23
"Simplistic approach towards business processes!"
What do you like best about Zoho One? -No code workflow automation system allows everyone to create automated business processes. -Zoho One comes with Creator, a platform to create web & mobile apps.
RK
Ruchit K
06/06/23
"Zoho one is the Fantastic CRM Solution."
What do you like best about Zoho One? Zoho's best part is managing the whole organization process related to Sales, Purchase, Admin, HR and many more. From a sales point of view, its very help me to grow sales either from new or existing accounts.
KM
Kamal M
06/06/23
"CRM for Modern Enterprise"
What do you like best about Zoho CRM? Zoho CRM, the very likely CRM software which is used by almost every 2nd person. I have had an amazing experience using Zoho which caters to the business needs of the large-scale enterprises. It is one point solution to hyper manage all operation including sales pipeline, forecasting, automation, task management, managing marketing campaigns, rich analytics and best is, it can be easily setup.
AU
Anonymous User
06/06/23
"Excellent software for business management"
What do you like best about Zoho One? With Zoho One you can manage your whole business at a very accessible price. The software is scalable to your needs and it comes with a handful of apps.
AK
Antoniya K
06/05/23
"A good tool to track Leads and manage contacts"
What do you like best about Zoho CRM? Zoho is a powerful CRM tool, containing all necessary to do the job. I can easily manage my contacts and track leads. I can use the free plan and later on when the business grows I can upgrade.
AK
Antoniya K
06/05/23
"A good tool to track Leads and manage contacts"
What do you like best about Zoho CRM? Zoho is a powerful CRM tool, containing all necessary to do the job. I can easily manage my contacts and track leads. I can use the free plan and later on when the business grows I can upgrade.
AU
Anonymous User
06/05/23
"Basic but useful"
What do you like best about Zoho CRM? The simplicity of the system and very reasonable pricing plans. What do you dislike about Zoho CRM?
RS
Rakshit S
06/05/23
"I have been using Zoho from past 7 years and the experience could not be explained in words."
What do you like best about Zoho One? Probably, one of the most robust tools in today's era, with almost every functionality that an organization looks forward to.
RS
Rakshit S
06/05/23
"I have been using Zoho from past 7 years and the experience could not be explained in words."
What do you like best about Zoho One? Probably, one of the most robust tools in today's era, with almost every functionality that an organization looks forward to.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].