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9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.07

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Zoho CRM Reviews & Ratings

4.07

Very Good

Based on 2488 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Spotsaas Editor’s POV

Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

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Showing 141-150 out of 2471

P

Parveen

06/10/23

5 out of 5

"This software is very useful to manage the accounts and leads"

What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .

P

Parveen

06/10/23

5 out of 5

"This software is very useful to manage the accounts and leads"

What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .

P

Parveen

06/10/23

5 out of 5

"This software is very useful to manage the accounts and leads"

What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .

P

Parveen

06/10/23

5 out of 5

"This software is very useful to manage the accounts and leads"

What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .

AU

Anonymous User

06/07/23

3.5 out of 5

"ZOHO All in One Solution"

What do you like best about Zoho CRM? I used the Zoho CRM and Zoho solutions to test it you and it was well made What do you dislike about Zoho CRM?

PY

Puneet Y

06/07/23

5 out of 5

"Complete suite of solutions for businesses"

What do you like best about Zoho One? The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better ...

Read more

PY

Puneet Y

06/07/23

5 out of 5

"Complete suite of solutions for businesses"

What do you like best about Zoho One? The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better ...

Read more

KM

Kamal M

06/06/23

5 out of 5

"CRM for Modern Enterprise"

What do you like best about Zoho CRM? Zoho CRM, the very likely CRM software which is used by almost every 2nd person. I have had an amazing experience using Zoho which caters to the business needs of the large-scale enterprises. It is one point solution to hyper manage all operation including sales pipeline, forecasting, automation, task management, managing marketing campaigns, rich analytics and best is, it can be easily setup.

RK

Ruchit K

06/06/23

5 out of 5

"Zoho one is the Fantastic CRM Solution."

What do you like best about Zoho One? Zoho's best part is managing the whole organization process related to Sales, Purchase, Admin, HR and many more. From a sales point of view, its very help me to grow sales either from new or existing accounts.

AU

Anonymous User

06/06/23

5 out of 5

"Excellent software for business management"

What do you like best about Zoho One? With Zoho One you can manage your whole business at a very accessible price. The software is scalable to your needs and it comes with a handful of apps.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].