9.8
SpotScore
Zoho CRM Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 141-150 out of 2471
P
Parveen
06/10/23
"This software is very useful to manage the accounts and leads"
What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .
P
Parveen
06/10/23
"This software is very useful to manage the accounts and leads"
What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .
P
Parveen
06/10/23
"This software is very useful to manage the accounts and leads"
What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .
P
Parveen
06/10/23
"This software is very useful to manage the accounts and leads"
What do you like best about Zoho One? The reporting of zohoband dashbord which we can customised as per the requirement also support is very good .
AU
Anonymous User
06/07/23
"ZOHO All in One Solution"
What do you like best about Zoho CRM? I used the Zoho CRM and Zoho solutions to test it you and it was well made What do you dislike about Zoho CRM?
PY
Puneet Y
06/07/23
"Complete suite of solutions for businesses"
What do you like best about Zoho One? The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better ...
Read more
PY
Puneet Y
06/07/23
"Complete suite of solutions for businesses"
What do you like best about Zoho One? The best thing is the zoho ecosystem that has a solution for every business need. Once you go zoho, you never say oh no! The zoho one has strong features with a great customer support that helps you in solving all issues in real time. one you use one zoho application , others can also be later inetgrated to make a complete sales + marketing suite of apps that helps keep everything in 1 ecosystem. the benefit is easier collaboration between teams, better ...
Read more
AU
Anonymous User
06/06/23
"Excellent software for business management"
What do you like best about Zoho One? With Zoho One you can manage your whole business at a very accessible price. The software is scalable to your needs and it comes with a handful of apps.
SV
SHUBHAM V
06/06/23
"Simplistic approach towards business processes!"
What do you like best about Zoho One? -No code workflow automation system allows everyone to create automated business processes. -Zoho One comes with Creator, a platform to create web & mobile apps.
SV
SHUBHAM V
06/06/23
"Simplistic approach towards business processes!"
What do you like best about Zoho One? -No code workflow automation system allows everyone to create automated business processes. -Zoho One comes with Creator, a platform to create web & mobile apps.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].