9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's native connectors cover your actual tech stack—while it integrates with G Suite, Tableau, and Power BI, custom integrations via Zapier or API may require developer time. Test ...Read more
Zoho CRM pros and cons
Easy to use with an intuitive interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 131-140 out of 2471
PK
Praveen K
06/19/23
"Zoho CRM is a comprehensive CRM software that empowers businesses"
What do you like best about Zoho CRM? One of the standout attributes of Zoho CRM is its user-friendly user interface, which makes it simple for customers to get around and utilize the platform's features. The user-friendly layout helps to ensure that both seasoned professionals and CRM newcomers can rapidly adjust to the program and increase its potential. With customizable dashboards and drag-and-drop modules, customers can customize their CRM practical experience to suit their particular ...
Read more
PK
Praveen K
06/19/23
"Zoho CRM is a comprehensive CRM software that empowers businesses"
What do you like best about Zoho CRM? One of the standout attributes of Zoho CRM is its user-friendly user interface, which makes it simple for customers to get around and utilize the platform's features. The user-friendly layout helps to ensure that both seasoned professionals and CRM newcomers can rapidly adjust to the program and increase its potential. With customizable dashboards and drag-and-drop modules, customers can customize their CRM practical experience to suit their particular ...
Read more
VN
Viny N
06/17/23
"Feedback from zoho"
What do you like best about Zoho One? I like the strong customer support of zoho. zoho's customer support team is responsive, knowledgeable and committed to helping users make the most of the software.
VN
Viny N
06/17/23
"Feedback from zoho"
What do you like best about Zoho One? I like the strong customer support of zoho. zoho's customer support team is responsive, knowledgeable and committed to helping users make the most of the software.
RS
Rachit S
06/15/23
"Zoho's unified suite that covers all business processes"
What do you like best about Zoho One? Zoho flow supports no-code Workflow automation using which we can create smart integration between Zoho & third party apps.
RS
Rachit S
06/15/23
"Zoho's unified suite that covers all business processes"
What do you like best about Zoho One? Zoho flow supports no-code Workflow automation using which we can create smart integration between Zoho & third party apps.
HK
Harpreet K
06/12/23
"Zoho Books - Accounting Software"
What do you like best about Zoho One? Zoho Books is an essential software for an organisation to manage its books and track GST reconciliation. It makes the work much more painless.
AU
Anonymous User
06/12/23
"Great features at a great price!"
What do you like best about Zoho CRM? I love the customizable modules and workflows. What do you dislike about Zoho CRM?
AU
Anonymous User
06/12/23
"Great features at a great price!"
What do you like best about Zoho CRM? I love the customizable modules and workflows. What do you dislike about Zoho CRM?
HK
Harpreet K
06/12/23
"Zoho Books - Accounting Software"
What do you like best about Zoho One? Zoho Books is an essential software for an organisation to manage its books and track GST reconciliation. It makes the work much more painless.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].