9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1431-1440 out of 2471
AU
Anonymous User
05/28/19
"Used for email marketing"
What do you like best about Zoho CRM? Can use it up to 2000 subscribers for free What do you dislike about Zoho CRM?
AU
Anonymous User
05/28/19
"The best CRM software i recommend"
What do you like best about Zoho CRM? The Zoho Crm is very easy to use and extremly easy to adopt and in term of price and performance i musr say that it is one if the best against the other brand that offer these
AU
Anonymous User
05/27/19
"Not the best choice of CRM"
What do you like best about Zoho CRM? It is really flexible CRM which you can configure as you want, but there are a lot of disadvantages in using it What do you dislike about Zoho CRM?
AU
Anonymous User
05/27/19
"Difficult and clunky"
What do you like best about Zoho CRM? We spent money to build a curlstom CRM on Zoho and hated everything about it. What do you dislike about Zoho CRM?
AU
Anonymous User
05/27/19
"Simple yet important tool for a salesperson"
What do you like best about Zoho CRM? Zoho is a very simple tool but its too effective. One can do Reporting, field mapping, ease of being able to categorize clients. Apart from this, the analytics portion is also quite appealing.
RO
Ramon O
05/26/19
"Good CRM"
What do you like best about Zoho CRM? Finding you're information can't be snappier than in Zoho CRM with the general inquiry work. All fundamental usefulness like leads, openings, organizations, contactpersons, objections and messages are extremely simple and brisk to make and discover in an entirely adaptable manner.
RO
Ramon O
05/26/19
"Good CRM"
What do you like best about Zoho CRM? Finding you're information can't be snappier than in Zoho CRM with the general inquiry work. All fundamental usefulness like leads, openings, organizations, contactpersons, objections and messages are extremely simple and brisk to make and discover in an entirely adaptable manner.
HE
hernesto e
05/25/19
"the best tool forManejan WYSIWYG interfaces clean, clear and easy to use."
What do you like best about Zoho CRM? What I like the most about Zoho CRM, is the wide variety of business applications used in our company thanks to this tool since this allows us a productivity and a better collaboration.
HE
hernesto e
05/25/19
"the best tool forManejan WYSIWYG interfaces clean, clear and easy to use."
What do you like best about Zoho CRM? What I like the most about Zoho CRM, is the wide variety of business applications used in our company thanks to this tool since this allows us a productivity and a better collaboration.
AU
Anonymous User
05/24/19
"Best CRM evere"
What do you like best about Zoho CRM? Easily usage simple way to implement give the opportunity to setup everything by our selves What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].