9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1421-1430 out of 2471
AU
Anonymous User
05/30/19
"Was not easy"
What do you like best about Zoho CRM? That I had a way to organize contacts for my job What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Perfect Sales Tool for Management!"
What do you like best about Zoho CRM? Amazing tool to track the sales progress, new potentials, closing potentials, closed deals (won and lost). The reports provided are detailed and efficient for further analysis. You can also track sales people and customer interaction.
AU
Anonymous User
05/29/19
"Perfect Sales Tool for Management!"
What do you like best about Zoho CRM? Amazing tool to track the sales progress, new potentials, closing potentials, closed deals (won and lost). The reports provided are detailed and efficient for further analysis. You can also track sales people and customer interaction.
AU
Anonymous User
05/29/19
"best cloud software available"
What do you like best about Zoho CRM? I use Zoho for day to day activities the interface is quite simple and fast. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Customizable but Lonely"
What do you like best about Zoho CRM? Very customizable, especially once you have Enterprise plan. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Realiable"
What do you like best about Zoho CRM? Very easy to use, but it wasn't easy to integrate. Zapier was necessary to use, and that sucked. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"best cloud software available"
What do you like best about Zoho CRM? I use Zoho for day to day activities the interface is quite simple and fast. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Customizable but Lonely"
What do you like best about Zoho CRM? Very customizable, especially once you have Enterprise plan. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Realiable"
What do you like best about Zoho CRM? Very easy to use, but it wasn't easy to integrate. Zapier was necessary to use, and that sucked. What do you dislike about Zoho CRM?
AU
Anonymous User
05/29/19
"Initially hard to navigate"
What do you like best about Zoho CRM? ability to quickly upload/copy and paste text and images What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].