9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1391-1400 out of 2471
AC
Amber C
06/13/19
"Incredible CRM to attract customers."
What do you like best about Zoho CRM? Zoho is one of the best CRM in the market today, since it is adaptable to small and large companies, thanks to its functions are very well suited to the needs of each person and their prices are also accessible.
IJ
Ian J
06/12/19
"Great solution to keep the entire organization needed in the same professional system."
What do you like best about Zoho CRM? Zoho is a great option for small and medium companies to manage the life cycle with the client from start to finish and be aware of marketing, sales, customer service, among others, all in one system.
KD
Kelli D
06/12/19
"Becoming Best of Breed"
What do you like best about Zoho CRM? Generally speaking, Zoho's CRM is about as vigorous as I've seen. It has an insane measure of availability with other Zoho applications and incorporates truly well with G-suite applications as well. Of all the CRMs I've tried, and I've tried handfuls for at any rate 4 plans of action, Zoho is by all accounts the most adaptable and cross-vertical amicable. There's a lot of rivalry and numerous that are intended for explicit kinds of organizations, ...
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AU
Anonymous User
06/11/19
"your solution for sales"
What do you like best about Zoho CRM? Customer support is fantastic! Whenever we come across a problem or something we do not understand, their support team has gone a long way to help us quickly resolve any issues we may have. Follow up on any requests from our customers
FV
Fabricio v
06/11/19
"Very good suite"
What do you like best about Zoho CRM? The email is very powerful and I dont feel it look cheap The layout is beautiful and fully integrates with windows look.
AU
Anonymous User
06/10/19
"Great app"
What do you like best about Zoho CRM? I like the ease of use. It is very easy to use. What do you dislike about Zoho CRM?
MH
Matt H
06/09/19
"Zoho social is ideal to grow the marketing of your company"
What do you like best about Zoho CRM? What I like most about this software is that it does not require previous training or has an intense learning curve because its work environment and interface are simple. In addition, it offers the possibility of synchronizing operations with the business functions of Zoho CRM. Another advantage is that with this software you can make the payments by brand, instead of each social profile. This tool is vital when implementing marketing campaigns and ...
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DG
David G
06/07/19
"CRM very versatile and with great options to customize."
What do you like best about Zoho CRM? Zoho is one of the best customizable CRM platforms that currently exists. I like this tool that is easy to use and very versatile. It also offers a very affordable price, and customize this platform is very easy and fast.
DG
David G
06/07/19
"CRM very versatile and with great options to customize."
What do you like best about Zoho CRM? Zoho is one of the best customizable CRM platforms that currently exists. I like this tool that is easy to use and very versatile. It also offers a very affordable price, and customize this platform is very easy and fast.
AU
Anonymous User
06/06/19
"Comprehensive, solid choice for tech savvy"
What do you like best about Zoho CRM? Coming from a database background, I appreciated the ability to link entities. I was able to link leads to deals and advertising campaigns.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].