9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1401-1410 out of 2471
AU
Anonymous User
06/06/19
"Comprehensive, solid choice for tech savvy"
What do you like best about Zoho CRM? Coming from a database background, I appreciated the ability to link entities. I was able to link leads to deals and advertising campaigns.
JL
Jose L
06/05/19
"With Zoho CRM you will find the best lead organization "
What do you like best about Zoho CRM? It is quite easy to manage the Zoho CRM task system. It allows creating and managing product catalogs, and reviewing the feedback obtained by customers. Another advantage of Zoho CRM is its orientation towards the management of construction clients. The platform integrates very well with different social networks. It should be noted that they provide high quality technical support, not only to respond to users on time, but also to offer them correct ...
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AB
Angelica B
06/05/19
"A highly customizable window. "
What do you like best about Zoho CRM? We like its ease, automation and connectivity with other applications such as Google, together we can monitor everything and everything happens in a convenient way, and everything is simplified, sales have improved exponentially, it is certainly a product that has brought us much advantage , compared to the old CRM we used.
JL
Jose L
06/05/19
"With Zoho CRM you will find the best lead organization "
What do you like best about Zoho CRM? It is quite easy to manage the Zoho CRM task system. It allows creating and managing product catalogs, and reviewing the feedback obtained by customers. Another advantage of Zoho CRM is its orientation towards the management of construction clients. The platform integrates very well with different social networks. It should be noted that they provide high quality technical support, not only to respond to users on time, but also to offer them correct ...
Read more
AU
Anonymous User
06/03/19
"Intuitive and feature full"
What do you like best about Zoho CRM? connection with Gmail allows one to action an email right into your CRM without copying emails , names etc.. Very useful. What do you dislike about Zoho CRM?
CH
Carlos H
06/03/19
"Versatile CRM"
What do you like best about Zoho CRM? Easy to customize to any organization's needs. Easy to retrieve customer reports.
CH
Carlos H
06/03/19
"Versatile CRM"
What do you like best about Zoho CRM? Easy to customize to any organization's needs. Easy to retrieve customer reports.
CV
Cody V
06/02/19
"So manu options"
What do you like best about Zoho CRM? We use Zoho to track all of our accounts. What do you dislike about Zoho CRM?
CW
Clark W
06/02/19
"Best CRM tool with all features for sales business."
What do you like best about Zoho CRM? Zoho CRM is best tool for our marketing business and it has all the basic features which are provide us single platform for work. It’s a customizable tool and allows us to make changes in product as requirements of clients. We can get customers for further deals and track them easily for information. It integrates well with social media applications such as with Facebook or with LinkedIn and enable us to advertise about our product in front of online people.
AS
Amir S
06/01/19
"Zoho CRM is reliable and cross-vertical for Project Management and Supervision resources."
What do you like best about Zoho CRM? Zoho CRM authorize us to management minor to huge sized project with a complete customer relationship lifecycle management solution in our business system. Being a Logistic business, you can understand the internal workings of resource usage. Zoho looks to be the reliable and cross-vertical for Project Management and Supervision resources. We can simply track and follow up of the project with our team recourses.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].