NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

Efficiency at your fingertips.

4.07

Add to compare

Starts from $9 / user / month when yearly, also offers free forever plan

Start Free Trial

Zoho CRM Reviews & Ratings

4.07

Very Good

Based on 2488 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Spotsaas Editor’s POV

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 121-130 out of 2471

VG

Vritika G

06/30/23

4 out of 5

"Zoho CRM - The tool to manage pipeline"

What do you like best about Zoho One? Zoho One keeps track of all the account activities of a particular customer. It maintains the history of the whole life cycle of all the customers who either enquired, existing or may be in potential stage.

VG

Vritika G

06/30/23

4 out of 5

"Zoho CRM - The tool to manage pipeline"

What do you like best about Zoho One? Zoho One keeps track of all the account activities of a particular customer. It maintains the history of the whole life cycle of all the customers who either enquired, existing or may be in potential stage.

AP

Akhilesh P

06/24/23

4.5 out of 5

"zoho CRM review and feedback"

What do you like best about Zoho CRM? I like the reporting created through the dashboard, which helps take the report for the team members. What do you dislike about Zoho CRM?

AP

Akhilesh P

06/24/23

4.5 out of 5

"zoho CRM review and feedback"

What do you like best about Zoho CRM? I like the reporting created through the dashboard, which helps take the report for the team members. What do you dislike about Zoho CRM?

SS

Sachin S

06/23/23

4.5 out of 5

"The Complete All-in-One Business Solution"

What do you like best about Zoho One? We have been using our organisation's Zoho services for years, and it has been an incredible journey. With the introduction of Zoho One, we can now access all Zoho Apps at one place, making operations more accessible and faster. This integrated business solution comes with powerful analytics and reports features, enabling organisations to get valuable insights.

SS

Sachin S

06/23/23

4.5 out of 5

"The Complete All-in-One Business Solution"

What do you like best about Zoho One? We have been using our organisation's Zoho services for years, and it has been an incredible journey. With the introduction of Zoho One, we can now access all Zoho Apps at one place, making operations more accessible and faster. This integrated business solution comes with powerful analytics and reports features, enabling organisations to get valuable insights.

TJ

Tanish J

06/22/23

4 out of 5

"Best CRM, Recruit and mail software out there for buisnesses"

What do you like best about Zoho One? The best part is its extremely user-friendly UI. It is very easy to learn and anyone can get adjusted to it very quickly. Everything from using and handling mail in Zoho mail to using it to hire new candidates using Zoho Recruit is very simple and intuitive to do

TJ

Tanish J

06/22/23

4 out of 5

"Best CRM, Recruit and mail software out there for buisnesses"

What do you like best about Zoho One? The best part is its extremely user-friendly UI. It is very easy to learn and anyone can get adjusted to it very quickly. Everything from using and handling mail in Zoho mail to using it to hire new candidates using Zoho Recruit is very simple and intuitive to do

AK

Aman K

06/20/23

5 out of 5

"Zoho is one of the best solution that I seen ever."

What do you like best about Zoho One? The Layout of Zoho is user-friendly. You can use Zoho easily. Also, you can track all the records, sales, finance and others. It helps our team get the revenue quickly, and our finance team tracks all the invoices and data.

AK

Aman K

06/20/23

5 out of 5

"Zoho is one of the best solution that I seen ever."

What do you like best about Zoho One? The Layout of Zoho is user-friendly. You can use Zoho easily. Also, you can track all the records, sales, finance and others. It helps our team get the revenue quickly, and our finance team tracks all the invoices and data.

Free vendor scorecard

Evaluate Zoho CRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score Zoho CRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].