9.8
SpotScore
Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 121-130 out of 2471
VG
Vritika G
06/30/23
"Zoho CRM - The tool to manage pipeline"
What do you like best about Zoho One? Zoho One keeps track of all the account activities of a particular customer. It maintains the history of the whole life cycle of all the customers who either enquired, existing or may be in potential stage.
VG
Vritika G
06/30/23
"Zoho CRM - The tool to manage pipeline"
What do you like best about Zoho One? Zoho One keeps track of all the account activities of a particular customer. It maintains the history of the whole life cycle of all the customers who either enquired, existing or may be in potential stage.
AP
Akhilesh P
06/24/23
"zoho CRM review and feedback"
What do you like best about Zoho CRM? I like the reporting created through the dashboard, which helps take the report for the team members. What do you dislike about Zoho CRM?
AP
Akhilesh P
06/24/23
"zoho CRM review and feedback"
What do you like best about Zoho CRM? I like the reporting created through the dashboard, which helps take the report for the team members. What do you dislike about Zoho CRM?
SS
Sachin S
06/23/23
"The Complete All-in-One Business Solution"
What do you like best about Zoho One? We have been using our organisation's Zoho services for years, and it has been an incredible journey. With the introduction of Zoho One, we can now access all Zoho Apps at one place, making operations more accessible and faster. This integrated business solution comes with powerful analytics and reports features, enabling organisations to get valuable insights.
SS
Sachin S
06/23/23
"The Complete All-in-One Business Solution"
What do you like best about Zoho One? We have been using our organisation's Zoho services for years, and it has been an incredible journey. With the introduction of Zoho One, we can now access all Zoho Apps at one place, making operations more accessible and faster. This integrated business solution comes with powerful analytics and reports features, enabling organisations to get valuable insights.
TJ
Tanish J
06/22/23
"Best CRM, Recruit and mail software out there for buisnesses"
What do you like best about Zoho One? The best part is its extremely user-friendly UI. It is very easy to learn and anyone can get adjusted to it very quickly. Everything from using and handling mail in Zoho mail to using it to hire new candidates using Zoho Recruit is very simple and intuitive to do
TJ
Tanish J
06/22/23
"Best CRM, Recruit and mail software out there for buisnesses"
What do you like best about Zoho One? The best part is its extremely user-friendly UI. It is very easy to learn and anyone can get adjusted to it very quickly. Everything from using and handling mail in Zoho mail to using it to hire new candidates using Zoho Recruit is very simple and intuitive to do
AK
Aman K
06/20/23
"Zoho is one of the best solution that I seen ever."
What do you like best about Zoho One? The Layout of Zoho is user-friendly. You can use Zoho easily. Also, you can track all the records, sales, finance and others. It helps our team get the revenue quickly, and our finance team tracks all the invoices and data.
AK
Aman K
06/20/23
"Zoho is one of the best solution that I seen ever."
What do you like best about Zoho One? The Layout of Zoho is user-friendly. You can use Zoho easily. Also, you can track all the records, sales, finance and others. It helps our team get the revenue quickly, and our finance team tracks all the invoices and data.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].