9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1371-1380 out of 2471
SA
Stacy A
07/02/19
"an online marketing that improves customer relationship and supports team work"
What do you like best about Zoho CRM? it is quite easy to use for the beginners and it also has the support team that helps one to get started it allows me to get or receive all-time updates using mobile devices , this allows good communication with our customers who need cleaning services especially those who need it done at their homes or places of work , it becomes easier to attend to their needs.
JW
Jackline w
07/02/19
"Zoho CRM Review "
What do you like best about Zoho CRM? Zoho CRM has helped in easier communication between the potential customers and the business owner. this guarantee our customers that they will get the right commodity and will therefore increases the sales of the business.
JC
JUNE C
07/01/19
"Zoho CRM review "
What do you like best about Zoho CRM? Zoho CRM it help in boosting the sales of the business through marketing and advertising. This is enhanced through proper communication with the clients.
AU
Anonymous User
06/27/19
"Best alternative for traditional CRMs"
What do you like best about Zoho CRM? Is a great tool from small to large companies, has great features to automatize and customize different fields, thats really helpful for companies woking with a no traditional business model.
AU
Anonymous User
06/26/19
"Great product but dropped the ball"
What do you like best about Zoho CRM? It's a great system that stores everything in one central place and it's easy to use from word, excel, pdf, powerpoint, contacts etc.
AU
Anonymous User
06/25/19
"Zoho is perfect for small businesses"
What do you like best about Zoho CRM? The ease of using zoho and the ability to customize all different fields and layout. It's super easy to use - I actually use it for three of my startup clients to organize leads and accounts.
AU
Anonymous User
06/24/19
"Real Estate CRM"
What do you like best about Zoho CRM? I love ZOHO because as a new real estate agent this is by far the best CRM out there for managing contacts and forecasting deals. Plus, very friendly user interface.
AU
Anonymous User
06/21/19
"It can do it..."
What do you like best about Zoho CRM? What I appreciate about Zoho is their UI is relatively straightforward. The nav makes sense and is dummy proof in that sense.
AU
Anonymous User
06/21/19
"Zoho review"
What do you like best about Zoho CRM? Zoho is the best ticketing tool and tracking the issues and it is kanban view and it is user friendly and easy to use. What do you dislike about Zoho CRM?
AU
Anonymous User
06/20/19
"Complete Lead Management Tool"
What do you like best about Zoho CRM? A complete package for managing your leads. The best thing is how you can easily manage the billing cycle. The invoices will be generated, sent to clients & even cards will be charged on the configured day.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].