9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
Efficiency at your fingertips.
Add to compare
Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
Filter results
Sort by :
Showing 1341-1350 out of 2471
AU
Anonymous User
08/10/19
"Solid CRM System "
What do you like best about Zoho CRM? Zoho has a clean layout and is easy to learn. The reports are straight forward. What do you dislike about Zoho CRM?
JM
Jordan M
08/10/19
"Powerful tool customizable to our needs"
What do you like best about Zoho CRM? It is a very useful tool for tracking our activities and driving the right behaviors. We continue to add more and more features as we integrated into our office over the last 4 years.
AU
Anonymous User
08/10/19
"Solid CRM System "
What do you like best about Zoho CRM? Zoho has a clean layout and is easy to learn. The reports are straight forward. What do you dislike about Zoho CRM?
TP
Truptesh P
08/06/19
"Zoho CRM- a top notch CRM tool"
What do you like best about Zoho CRM? Zoho CRM has been instrumental in the development of my organisation. It plays an important role in managing customer relationship minutely. My organisation has been efficiently opting for contact management, social integration, lead management, task management and many more.
AU
Anonymous User
08/06/19
"Zoho CRM is the best!"
What do you like best about Zoho CRM? Love the ease of use and has all the bells and whistles I need out of a CRM. What do you dislike about Zoho CRM?
AU
Anonymous User
08/05/19
"Great customer support and great product"
What do you like best about Zoho CRM? Allowed us to save money versus other CRMs What do you dislike about Zoho CRM?
SS
Steve S
08/04/19
"Zoho CRM is one of the best tracker for management software."
What do you like best about Zoho CRM? Zoho CRM is easy to use and is a great business development software. The features are very accurate and easy to understand. We can use this software for the email tracking and it help us in business management. The great advantage that I like about it, is that the Zoho CRM has the great ability to store all our customer details. It’s all features are very outstanding and easy to use.
AS
akhil s
08/02/19
"One Of The Best Tool - ZOHO"
What do you like best about Zoho CRM? Zoho - it is one of the best tools which I have used we can do everything here like meetings, sharing your docs, emailing, tasks appoint and many more things. The support system is too good and its cloud computing it means you can't install on your pc but you can access it on the web everywhere.
AU
Anonymous User
08/01/19
"Zoho CRM - Review"
What do you like best about Zoho CRM? I have used this application while working with my previous company in the field of recruitments. What do you dislike about Zoho CRM?
AU
Anonymous User
08/01/19
"Zoho CRM - Review"
What do you like best about Zoho CRM? I have used this application while working with my previous company in the field of recruitments. What do you dislike about Zoho CRM?
Free vendor scorecard
Evaluate Zoho CRM objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Zoho CRM against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].