9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
Efficiency at your fingertips.
Add to compare
Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
Filter results
Sort by :
Showing 1301-1310 out of 2471
AU
Anonymous User
08/26/19
"ZOHO - The Most Convenient to Use CRM Software"
What do you like best about Zoho CRM? Mobile Access - It is so convenient to use the CRM App in my phone that I sometimes feel it's a sales assistant rather than the Phone App. I save a lot of time with this App. It keeps the call records as well.
AU
Anonymous User
08/25/19
"Zoho saves sanity "
What do you like best about Zoho CRM? All our data in one spot. Makes life easier, eliminate room for error. What do you dislike about Zoho CRM?
AS
Albert S
08/25/19
"Plan Your Way to Success with Powerful CRM Analytics"
What do you like best about Zoho CRM? It's easy to use and it's very reliable. I like it's user interface. What do you dislike about Zoho CRM?
AS
Albert S
08/25/19
"Plan Your Way to Success with Powerful CRM Analytics"
What do you like best about Zoho CRM? It's easy to use and it's very reliable. I like it's user interface. What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Good experience"
What do you like best about Zoho CRM? This is good toolset for small businesses What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Really Great CRM!"
What do you like best about Zoho CRM? It’s a very simple to use and great CRM for most uses! What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Nice app for customer "
What do you like best about Zoho CRM? Nice application for customer management What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Use of ZOHO CRM"
What do you like best about Zoho CRM? Extremely easy to use and powerful AI tool. What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Good experience"
What do you like best about Zoho CRM? This is good toolset for small businesses What do you dislike about Zoho CRM?
EC
Elkhan C
08/24/19
"My experience with Zoho CRM"
What do you like best about Zoho CRM? Wonderful CRM , its budget friendly a and integrates other applications . Used it for my business case study. What do you dislike about Zoho CRM?
Free vendor scorecard
Evaluate Zoho CRM objectively with the CRM software scorecard
A weighted CRM software vendor scorecard to score Zoho CRM against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].