9.8
SpotScore
Zoho CRM Reviews in November 2026: User Ratings, Pros & Cons
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Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1301-1310 out of 2471
AU
Anonymous User
08/26/19
"Zoho the best CRM"
What do you like best about Zoho CRM? In Zoho you could form up as team like in a common room and then you can assign tasks to each member and each of the member can update his stauts on the task and all the could be managed smoothly and very simply
AS
Albert S
08/25/19
"Plan Your Way to Success with Powerful CRM Analytics"
What do you like best about Zoho CRM? It's easy to use and it's very reliable. I like it's user interface. What do you dislike about Zoho CRM?
AS
Albert S
08/25/19
"Plan Your Way to Success with Powerful CRM Analytics"
What do you like best about Zoho CRM? It's easy to use and it's very reliable. I like it's user interface. What do you dislike about Zoho CRM?
AU
Anonymous User
08/25/19
"Zoho saves sanity "
What do you like best about Zoho CRM? All our data in one spot. Makes life easier, eliminate room for error. What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Best CRM ever seen!"
What do you like best about Zoho CRM? Zoho CRM is fast, scalable and very flexible. I have developed the solutions with other CRMs like MS Dynamics CRM and Salesforce but Zoho has the capability to do almost anything. It has a huge customizing ability. Plugins deployment is fast and reliable too. Seemless workflows integration is also there.
AU
Anonymous User
08/24/19
"Nice app for customer "
What do you like best about Zoho CRM? Nice application for customer management What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Good experience"
What do you like best about Zoho CRM? This is good toolset for small businesses What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Use of ZOHO CRM"
What do you like best about Zoho CRM? Extremely easy to use and powerful AI tool. What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Really Great CRM!"
What do you like best about Zoho CRM? It’s a very simple to use and great CRM for most uses! What do you dislike about Zoho CRM?
AU
Anonymous User
08/24/19
"Nice app for customer "
What do you like best about Zoho CRM? Nice application for customer management What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].