9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1291-1300 out of 2471
AU
Anonymous User
08/27/19
"Perfect low price crm"
What do you like best about Zoho CRM? The cost per feature is cutting edge and it is a complete crm What do you dislike about Zoho CRM?
DD
Dennis D
08/27/19
"We love Zoho"
What do you like best about Zoho CRM? We've been using zoho mail and crm for the last year and are really happy about it! What do you dislike about Zoho CRM?
AU
Anonymous User
08/27/19
"Perfect low price crm"
What do you like best about Zoho CRM? The cost per feature is cutting edge and it is a complete crm What do you dislike about Zoho CRM?
FB
Federico B
08/27/19
"Good basic crm"
What do you like best about Zoho CRM? The fact that Zoho has a complete set of tools that can be integrated What do you dislike about Zoho CRM?
AU
Anonymous User
08/26/19
"Zoho is very user friendly."
What do you like best about Zoho CRM? I like how it is very user friendly and easy to figure out. I was able to figure it out and use it quickly. What do you dislike about Zoho CRM?
AU
Anonymous User
08/26/19
"Zoho the best CRM"
What do you like best about Zoho CRM? In Zoho you could form up as team like in a common room and then you can assign tasks to each member and each of the member can update his stauts on the task and all the could be managed smoothly and very simply
RK
Ronit K
08/26/19
"It is the best CRM software on the internet."
What do you like best about Zoho CRM? Map and Automate Sales Processes with Blueprint. It's very reliable and trustworthy. What do you dislike about Zoho CRM?
AU
Anonymous User
08/26/19
"Good! "
What do you like best about Zoho CRM? I like the integrations of so many services What do you dislike about Zoho CRM?
AU
Anonymous User
08/26/19
"ZOHO - The Most Convenient to Use CRM Software"
What do you like best about Zoho CRM? Mobile Access - It is so convenient to use the CRM App in my phone that I sometimes feel it's a sales assistant rather than the Phone App. I save a lot of time with this App. It keeps the call records as well.
AU
Anonymous User
08/26/19
"Good! "
What do you like best about Zoho CRM? I like the integrations of so many services What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].