9.8
SpotScore
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1271-1280 out of 2471
JL
Jack L
08/31/19
"Zoho CRM is the best software for marketing."
What do you like best about Zoho CRM? This is the best for customer relationship management software. It provides the great tracker for our business. The one of the best thing in this software that is, it provide the great platform for our business and it is very helpful for our business work. It is also best storage software; it can easily save all of our important data and documents in a more efficient way. The great benefit of this software that it is also best management software; it ...
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AU
Anonymous User
08/31/19
"Zoho - Easiest CRM platform i have worked on till date"
What do you like best about Zoho CRM? Its easy to convert leads to accounts, and then create opportunities there in, it has ease of work, zoho provides ease of access across various platforms and easily understood by newbies
AU
Anonymous User
08/30/19
"Excellent CRM system for everone"
What do you like best about Zoho CRM? I recommend Zoho very often. A lot of companies go big earlier than they really need to and spend way too much on SalesForce & Marketo. I worked for a very small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho was incredibly easy to set up, intuitive to use, and contains all the most important features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be ...
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LL
Losie L
08/30/19
"Zoho CRM is the best marketing CRM software. "
What do you like best about Zoho CRM? ZohoCRM is allowing us to track the incomes, sales, and marketing. The most significant thing of this software is that it has the great capabilities to track the sales and marketing. By using this software, we can easily manage our business in a more efficient way. Moreover, it has enhanced graphic features and it is the best CRM software. The another great thing of this software is that we can easily report all of our sales and marketing process. ...
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AU
Anonymous User
08/30/19
"Company email and invoice"
What do you like best about Zoho CRM? I loved how there is a free version for starting up entrepreneurs and startups What do you dislike about Zoho CRM?
AU
Anonymous User
08/29/19
"Great system, Great Value"
What do you like best about Zoho CRM? Easy to use, priced well for what you get What do you dislike about Zoho CRM?
JC
josephine c
08/29/19
"an excellent tool for excellent sales"
What do you like best about Zoho CRM? I am delighted with this tool if I can easily create graphical pages and edit any registration .. It allows synchronization with social networks and allows its use faster but allows us the level of security through the profiles satisfying our customers and work team
YL
Yueling L
08/29/19
"not good call quality "
What do you like best about Zoho CRM? I use Zoho mainly for mails and presentation. Mails can be integrated with word press website for free business company email. Utilizing the query table,chart type and BI for presentation. It is user friendly and easy to understand for begineer like me.
AU
Anonymous User
08/29/19
"Great system, Great Value"
What do you like best about Zoho CRM? Easy to use, priced well for what you get What do you dislike about Zoho CRM?
AU
Anonymous User
08/28/19
"Easy CRM, great value"
What do you like best about Zoho CRM? Fantastic value for money, all basic features are included in the software What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].