spotsaas-logo
Get Listed

9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2025: User Ratings, Pros & Cons

Powering Growth, One Lead at a Time

4.1

Add to compare

Starts from $9/user/month when yearly, also offers free forever plan

Zoho CRM Reviews & Ratings

4.1

Very Good

Based on 8849 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Expert's Review

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1261-1270 out of 2471

WW

Wendy W

09/06/19

4 out of 5

"Very flexible and cost effective CRM, with tons of integrations available"

What do you like best about Zoho CRM? That is is very customizable - I can arrange screens however I want, as well as create custom modules/scripts. What do you dislike about Zoho CRM?

AU

Anonymous User

09/06/19

4.5 out of 5

"Zoho One"

What do you like best about Zoho CRM? Allows you to integrate a lot of applicants so that everything is just in one place What do you dislike about Zoho CRM?

SC

Shoshana C

09/04/19

3.5 out of 5

"Zoho for a marketing company"

What do you like best about Zoho CRM? Zoho's design is clear and easy to understand. Most features are intuitive so the program is easy to use overall for any technical level of employee.

AU

Anonymous User

09/03/19

4.5 out of 5

"Leaves a bit to be desired"

What do you like best about Zoho CRM? CRM is very streamlined once you get to the page you need. Getting to that point can sometimes be difficult and complicated.

AP

Annabelle P

09/03/19

4.5 out of 5

"Extremely easy to use and has all the necessary elements."

What do you like best about Zoho CRM? I like it so much that Zoho products have always been very friendly to implement, the team provides a lot of content about functionality, customization, application and successful operating environments in the form of documentation and my favorite videos I could also track the sales made and the Email notification as an open state is a very useful tool for a sales professional and we love the fact that different modules can be customized to fit ...

Read more

AG

Ashish G

08/31/19

4.5 out of 5

"All the necessary features minus the clutter"

What do you like best about Zoho CRM? Easy to use interface, all necessary integration s and lead management features. Having used all the top CRM systems, Zoho is one of the best out there and cheaper than Salesforce and some other tools out there. Can be used for leads management, nurturing and other marketing automation.

AU

Anonymous User

08/31/19

5 out of 5

"Zoho - Easiest CRM platform i have worked on till date"

What do you like best about Zoho CRM? Its easy to convert leads to accounts, and then create opportunities there in, it has ease of work, zoho provides ease of access across various platforms and easily understood by newbies

JL

Jack L

08/31/19

5 out of 5

"Zoho CRM is the best software for marketing."

What do you like best about Zoho CRM? This is the best for customer relationship management software. It provides the great tracker for our business. The one of the best thing in this software that is, it provide the great platform for our business and it is very helpful for our business work. It is also best storage software; it can easily save all of our important data and documents in a more efficient way. The great benefit of this software that it is also best management software; it ...

Read more

AS

Anu S

08/31/19

4.5 out of 5

"Simple and best"

What do you like best about Zoho CRM? This is very easy to use CRM, completely automated and hassle free installation. The reporting structure is very good and have number of reports already included in it. you can also export the reports in to desire format i.e. PDF or excel etc.

AU

Anonymous User

08/31/19

3.5 out of 5

"Amazing experience"

What do you like best about Zoho CRM? The price point fir zoho CRM. SMEs get the most bangs for their buck What do you dislike about Zoho CRM?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Connecting Smart Buyers with Leading Sellers

Find the perfect software for your needs or showcase your product to 250,000+ buyers. SpotSaaS makes it easy for everyone to succeed