9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1151-1160 out of 2471
AU
Anonymous User
10/04/19
"Zoho people"
What do you like best about Zoho CRM? R &R and Cab booking features. Attendace in tabuler format What do you dislike about Zoho CRM?
AU
Anonymous User
10/04/19
"zoho is the best crm for sales functioning for customer management. "
What do you like best about Zoho CRM? We can easily maintain n number of data using zoho crm tool. What do you dislike about Zoho CRM?
FP
Fabio P
10/04/19
"Track your clients easily"
What do you like best about Zoho CRM? Great tool to track the status of your / your colleagues clients. When they were contacted, if they replied, if they are interested, etc.
SG
Steven G
10/04/19
"Great platform that keeps getting better"
What do you like best about Zoho CRM? It is a stable platform that consistently performs. Zoho has the best customer services. What do you dislike about Zoho CRM?
BR
Beth R
10/03/19
"Affordable and provides many capabilities"
What do you like best about Zoho CRM? Cost, and the capabilities. I like that there are many fields to search for Clients and Candidates. What do you dislike about Zoho CRM?
AU
Anonymous User
10/02/19
"Another efficient CRM"
What do you like best about Zoho CRM? Ease of maintaining tasks integrated with email What do you dislike about Zoho CRM?
AU
Anonymous User
10/02/19
"Easy to use"
What do you like best about Zoho CRM? I find the functions of zoho easy to navigate and especially helpful for their word processing features What do you dislike about Zoho CRM?
FP
Fabio P
10/02/19
" Easy to use and to keep track"
What do you like best about Zoho CRM? Easy to keep track of any clients you contacted, update easily the status of the contacts, potential clients, etc. Very easy and direct tool, that helps to keep track of your potential clients.
CG
Carolina G
10/02/19
"Zoho CRM Excellent Sales Tool for your Company."
What do you like best about Zoho CRM? First of all I love this type of tool since it is designed to train organizations and thus provide a solution based on the client's relationship with regard to sales management. Another point that I find interesting is that it has incredible functions from contact tags to social media integration. On the other hand it is a platform that allows me to make contact updates and also offers me a detailed base of the clients and above all that an excellent ...
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NS
Nihal s
10/01/19
"Affordable price CRM with great features"
What do you like best about Zoho CRM? Zoho CRM is very powerful cloud CRM, which has lot of great features such as high security, CRM Analytics, Sales Force Automation, Flexible Reports & Dashboards, Integration capabilities with Microsoft Office, Inventory Management ..etc. also as a cloud solution zoho CRM is any time any where accessible. learning process take only few hours. Zoho CRM is very suitable for any size of business organizations.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].