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9.8

Spot Score

Zoho CRM - CRM Software

Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.07

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Zoho CRM Reviews & Ratings

4.07

Very Good

Based on 2488 ratings & 2471 reviews

Rating Distribution

Excellent

(1257)

Very Good

(833)

Good

(238)

Poor

(69)

Terible

(74)

Spotsaas Editor’s POV

Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and robust toolset for managing leads, automating tasks, and streamlining sales and marketing efforts. Users consistently praise its ease of setup and the ability to tailor ...Read more

Zoho CRM pros and cons

  • Easy to use with an intuitive interface requiring minimal technical expertise.

  • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

  • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

  • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

  • Limited scalability and depth for larger businesses with more complex requirements.

  • Marketplace offers fewer advanced apps or connectors compared to competitors.

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Showing 101-110 out of 2471

AT

Amit T

07/23/23

4.5 out of 5

"Feedback for ZOHO CRM Software"

What do you like best about Zoho One? I am using zoho CRM since 3.5 years, I maneging all customer on zoho, with the help of zoho I can mange the record of the customer , I can easily assign the customer to my team member , I can also customised the fields I required to put the important data in zoho. I can check the daily report of my team members on a single click.

AT

Amit T

07/23/23

4.5 out of 5

"Feedback for ZOHO CRM Software"

What do you like best about Zoho One? I am using zoho CRM since 3.5 years, I maneging all customer on zoho, with the help of zoho I can mange the record of the customer , I can easily assign the customer to my team member , I can also customised the fields I required to put the important data in zoho. I can check the daily report of my team members on a single click.

AU

Anonymous User

07/21/23

4.5 out of 5

"Good CRM tool for Mid size company"

What do you like best about Zoho CRM? Zoho CRM has all features to manage leads, contacts, potential opportunities. Zoho CRM has also feature to manage partner login. It gives flexibility to customize CRM as per company's workflow

AU

Anonymous User

07/21/23

4.5 out of 5

"Good CRM tool for Mid size company"

What do you like best about Zoho CRM? Zoho CRM has all features to manage leads, contacts, potential opportunities. Zoho CRM has also feature to manage partner login. It gives flexibility to customize CRM as per company's workflow

FO

Feyzan O

07/17/23

4 out of 5

"Zoho crm benefits"

What do you like best about Zoho CRM? Manufacturers like us use this software system to organize field sales operations. It provides us a lot of convenience in areas such as spreadsheets, web conferencing, billing and customer relations.

FO

Feyzan O

07/17/23

4 out of 5

"Zoho crm benefits"

What do you like best about Zoho CRM? Manufacturers like us use this software system to organize field sales operations. It provides us a lot of convenience in areas such as spreadsheets, web conferencing, billing and customer relations.

LS

lalit S

07/16/23

4.5 out of 5

"The Management Tool - Zoho CRM"

What do you like best about Zoho One? Zoho CRM has all the likely features to support running a business. I can easily track the sales, the upcoming forecast of revenues, bill receivables, outstanding etc. It gives me the whole outlook of the overall business of the financial year.

LS

lalit S

07/16/23

4.5 out of 5

"The Management Tool - Zoho CRM"

What do you like best about Zoho One? Zoho CRM has all the likely features to support running a business. I can easily track the sales, the upcoming forecast of revenues, bill receivables, outstanding etc. It gives me the whole outlook of the overall business of the financial year.

AU

Anonymous User

07/13/23

4.5 out of 5

"Great All - in - One Tool"

What do you like best about Zoho One? Zoho works best in a team environment when collaboration is the highest. The CRM, Analytics, peoples dashboard are the best in the market with adequate resources needed.

AU

Anonymous User

07/13/23

4.5 out of 5

"Great All - in - One Tool"

What do you like best about Zoho One? Zoho works best in a team environment when collaboration is the highest. The CRM, Analytics, peoples dashboard are the best in the market with adequate resources needed.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].