9.8
SpotScore
Zoho CRM Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
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Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 101-110 out of 2471
AT
Amit T
07/23/23
"Feedback for ZOHO CRM Software"
What do you like best about Zoho One? I am using zoho CRM since 3.5 years, I maneging all customer on zoho, with the help of zoho I can mange the record of the customer , I can easily assign the customer to my team member , I can also customised the fields I required to put the important data in zoho. I can check the daily report of my team members on a single click.
AT
Amit T
07/23/23
"Feedback for ZOHO CRM Software"
What do you like best about Zoho One? I am using zoho CRM since 3.5 years, I maneging all customer on zoho, with the help of zoho I can mange the record of the customer , I can easily assign the customer to my team member , I can also customised the fields I required to put the important data in zoho. I can check the daily report of my team members on a single click.
AU
Anonymous User
07/21/23
"Good CRM tool for Mid size company"
What do you like best about Zoho CRM? Zoho CRM has all features to manage leads, contacts, potential opportunities. Zoho CRM has also feature to manage partner login. It gives flexibility to customize CRM as per company's workflow
AU
Anonymous User
07/21/23
"Good CRM tool for Mid size company"
What do you like best about Zoho CRM? Zoho CRM has all features to manage leads, contacts, potential opportunities. Zoho CRM has also feature to manage partner login. It gives flexibility to customize CRM as per company's workflow
FO
Feyzan O
07/17/23
"Zoho crm benefits"
What do you like best about Zoho CRM? Manufacturers like us use this software system to organize field sales operations. It provides us a lot of convenience in areas such as spreadsheets, web conferencing, billing and customer relations.
FO
Feyzan O
07/17/23
"Zoho crm benefits"
What do you like best about Zoho CRM? Manufacturers like us use this software system to organize field sales operations. It provides us a lot of convenience in areas such as spreadsheets, web conferencing, billing and customer relations.
LS
lalit S
07/16/23
"The Management Tool - Zoho CRM"
What do you like best about Zoho One? Zoho CRM has all the likely features to support running a business. I can easily track the sales, the upcoming forecast of revenues, bill receivables, outstanding etc. It gives me the whole outlook of the overall business of the financial year.
LS
lalit S
07/16/23
"The Management Tool - Zoho CRM"
What do you like best about Zoho One? Zoho CRM has all the likely features to support running a business. I can easily track the sales, the upcoming forecast of revenues, bill receivables, outstanding etc. It gives me the whole outlook of the overall business of the financial year.
AU
Anonymous User
07/13/23
"Great All - in - One Tool"
What do you like best about Zoho One? Zoho works best in a team environment when collaboration is the highest. The CRM, Analytics, peoples dashboard are the best in the market with adequate resources needed.
AU
Anonymous User
07/13/23
"Great All - in - One Tool"
What do you like best about Zoho One? Zoho works best in a team environment when collaboration is the highest. The CRM, Analytics, peoples dashboard are the best in the market with adequate resources needed.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].