9.8
Spot Score
Zoho CRM Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $9 / user / month when yearly, also offers free forever plan
Zoho CRM Reviews & Ratings
Spotsaas Editor’s POV
Zoho CRM works well for small to medium-sized businesses that need basic to intermediate CRM functionality without enterprise-grade complexity. Before shortlisting, verify that Zoho's performance meets your needs if you plan to store more than 500,000 records or run frequent custom reports on large datasets—the platform can slow down under heavy data loads. Check ...Read more
Zoho CRM pros and cons
Easy to use with a clear interface requiring minimal technical expertise.
Highly customizable workflows, fields, and dashboards to adapt to specific business needs.
Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).
Streamlines operations by automating tasks like lead management, reminders, and communications tracking.
Limited scalability and depth for larger businesses with more complex requirements.
Marketplace offers fewer advanced apps or connectors compared to competitors.
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Showing 1031-1040 out of 2471
AU
Anonymous User
11/04/19
"Simple CRM for small business"
What do you like best about Zoho CRM? Allows easy customisation to fit business needs. Doesn't require special knowledge to modify it. Very simple to use, doesn't take long to learn it.
MD
Michael D
11/03/19
"How do you like Zoho?"
What do you like best about Zoho CRM? I think Zoho is an affordable and easy to use CRM. What do you dislike about Zoho CRM?
ID
Ishu D
11/03/19
"not the best but no complaints"
What do you like best about Zoho CRM? easier to use than some other saas based CRMs in same price range,Sharing data between different departments is easier than salesforce.Its not too complex and provides enough features in an affordable range.
EV
eduardo v
11/03/19
"The easiest CRM to implement on any organization"
What do you like best about Zoho CRM? It’s simple implementation on its mobile platform at a very very affordable price What do you dislike about Zoho CRM?
VK
Vinod K
11/03/19
"Easy to use"
What do you like best about Zoho CRM? it helps me to keep records of my customers in one place that's the best part I like the most in it What do you dislike about Zoho CRM?
AU
Anonymous User
11/02/19
"Low cost solution for Mid Level Business"
What do you like best about Zoho CRM? Best functionality are offered at very affordable price. Ability to add web Zoho forms directly into the website is just amazing (for lead captures) and it has nice and simple but functionality-rich lead capturing system build into it.
BB
Badshah B
11/02/19
"Automate daily business activities with ease"
What do you like best about Zoho CRM? Lead and Contact management was the most liked feature of ZOHO. Easy to use interface
AU
Anonymous User
11/02/19
"IT Engineer"
What do you like best about Zoho CRM? I like the integration available with Zoho forms, CRM, HR, Knowlegebase, and Assist for remote access. What do you dislike about Zoho CRM?
JR
jaye r
10/31/19
"Amazing"
What do you like best about Zoho CRM? This platform screams everything you need in a platform for anything in business. I love it cause I can use it for several of my business I run online and create client accounts amongst other programs you can also you this platform to build a website or even connect your email and domain to zoho crm.
AU
Anonymous User
10/31/19
"Zoho CRM "
What do you like best about Zoho CRM? Zoho CRM is easy to use and very useful software to keep a track of clients What do you dislike about Zoho CRM?
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].