9.3
SpotScore

Zoho Assist Reviews in September 2026: User Ratings, Pros & Cons
Secure remote access for efficient business management.
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Starts from $10 / User / Month when Billed Yearly, also offers free forever plan
Zoho Assist Reviews & Ratings
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Spotsaas Editor’s POV
Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless integration across multiple platforms, and efficient scheduling capabilities. The platform’s monitoring and reporting features have proven valuable for enhancing engagement ...Read more
Zoho Assist pros and cons
Easy to use with no complicated operations, suitable for beginners.
Provides a platform for mail and project management.
Tools for social media monitoring and reporting support engagement improvement.
Dashboard gives a clear overview of social media activities.
Can be complex for newcomers due to the range of features without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 2091-2100 out of 2172
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Anonymous
02/28/19
Excellent product for MSP
What do you like best? I have been very pleased with Zoho services makes service providing a breeze What do you dislike? nothing yet, sometimes deployment for on demand can be easier What business problems are you solving with the product? What benefits have you realized? remote support for clients
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Anonymous
02/26/19
Hassle free remote access
What do you like best? Very quick and easy to deploy and easy to use. What do you dislike? I would prefer unattended access to be the default view, or to have a way to set this up. What business problems are you solving with the product? What benefits have you realized? Ever rising subscription for Logmein has forced us to move provider and hence we have saved 60% off our remote access bill but increased features
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Anonymous
02/25/19
Zoho Assist easy connection
What do you like best? I have had an easy time getting my clients connected. What do you dislike? Would like to see multiple monitors at the same time. Do not like how file transfer is handled, nor copy and paste. Recommendations to others considering the product Great tool for the price What business problems are you solving with the product? What benefits have you realized? Technical support for my customers.
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Anonymous
02/22/19
Happy with the service
What do you like best? Ease of use and login, much more efficient than Gotomypc What do you dislike? I wish the full screen was truly full screen What business problems are you solving with the product? What benefits have you realized? Access to remote systems and support
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Anonymous
02/21/19
Definitely good for small businesses
What do you like best? Everything seems very simple and easy to use - pretty clear What do you dislike? have not found anything yet that I would point out What business problems are you solving with the product? What benefits have you realized? as I support primarily accounting software etc. Zoho Assist allows me to help my clients by seeing what they see - so far the basic Free version has sufficed but looking at Professional for a few added features. Compared to a lot of ...
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Anonymous
02/20/19
Great option for our company
What do you like best? The ability to get online with screen sharing quickly What do you dislike? the downloaded portal of zoho assist. If you could make the look and feel more similar to zoom that would be great Recommendations to others considering the product Possibly look at making a portal closer to the look and feel of Zoom What business problems are you solving with the product? What benefits have you realized? currently support issues. the ease of getting on screen ...
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Anonymous
02/20/19
Fast, Reliable, Great customer service!
What do you like best? The best feature of zoho assist is the deployment link, being able to configure a computer with one link is fantastic. What do you dislike? it would be nice if all paid subscriptions included mobile support Recommendations to others considering the product Give the free trial a shot, you will be switching in no time What business problems are you solving with the product? What benefits have you realized? I manage CCTV systems, and whenever there is an ...
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Anonymous
02/11/19
ZOHO Assist for Under 100 Office Personell
What do you like best? Ease of use and feature set. EU's seem to have no difficulty connecting. What do you dislike? Not, Much. The product is very solid, even with unattended reboots. What business problems are you solving with the product? What benefits have you realized? EU Support for remote employees.
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Anonymous
02/08/19
A seamless and pleasant user experience.
What do you like best? The pricing model is flexible and affordable but also appears sustainable. What do you dislike? Nothing so far but only used the product a short while. What business problems are you solving with the product? What benefits have you realized? Isolated remote access scenarios where VPN/RDP is overkill and VNC is awkward.
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Anonymous
02/07/19
Quick and Easy, simple licensing
What do you like best? As a general statement I like that Zoho Assist, like all Zoho products just work. We're using the Unattended Access and it is much simpler to deploy and manage compared to other products. The simple web or desktop interface let's us name customers computers as we like, group them as we like, and deploy the software as we like. What do you dislike? There isn't anything I do not like so far. Recommendations to others considering the product Do the free trial. ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].