9.3
SpotScore
Zoho Assist Reviews in September 2026: User Ratings, Pros & Cons
Secure remote access for efficient business management.
Add to compare
Starts from $10 / User / Month when Billed Yearly, also offers free forever plan
Zoho Assist Reviews & Ratings
Are you using Zoho Assist?
Spotsaas Editor’s POV
Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless integration across multiple platforms, and efficient scheduling capabilities. The platform’s monitoring and reporting features have proven valuable for enhancing engagement ...Read more
Zoho Assist pros and cons
Easy to use with no complicated operations, suitable for beginners.
Provides a platform for mail and project management.
Tools for social media monitoring and reporting support engagement improvement.
Dashboard gives a clear overview of social media activities.
Can be complex for newcomers due to the range of features without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
Filter results
Sort by :
Showing 2081-2090 out of 2172
A
Anonymous
03/20/19
Saving me time and Money.
What do you like best? Zoho Assist is very user friendly and is easy to deploy / manage. It is also a lot cheaper than other products on the market and makes it easy to pay via monthly payments which a lot of companies do not. What do you dislike? There are a couple of lag issues from time to time but that will mainly be down to the clients internet but the program doesn't handle internet blips too well. But its easy to get around and not really a problem. Recommendations to others ...
Read more
A
Anonymous
03/14/19
Great remote support tools
What do you like best? Zoho has great remote support tools. We use them all the time to remotely support staff and clients with your easy to use Zoho Assist remote support and unattended access applications. Great product at a great price. What do you dislike? There is not much I can say I dislike about your tools at this time. Everything seems to work great without any major issues. Recommendations to others considering the product Get it, Use it,... What business problems are ...
Read more
A
Anonymous
03/11/19
A Fresh Approach
What do you like best? We were so please on how easy it was to setup a new client. The support has been great as well. What do you dislike? Learning how to move between departments has been the most difficult thing. Recommendations to others considering the product get to know all the features of the product What business problems are you solving with the product? What benefits have you realized? We are able to provide our clients with the support they desire in such a quick way.
A
Anonymous
03/07/19
good software, great value
What do you like best? Its just enough what we need to serve our customers with the best price What do you dislike? Copy/Paste function is unstable. We need frequently to use the chat to replace the copy/paste but we lost details as fonts, etc. Recommendations to others considering the product This software is easy to use and does what you need to take remote control and provide remote services. What business problems are you solving with the product? What benefits have you ...
Read more
A
Anonymous
03/06/19
Zoho is great for the money
What do you like best? It does everything Teamviewer did but within a browser and for one tenth the price What do you dislike? I wish it was easier to set up unattended access and using it from an ipad; it would also be great if some sort of app auto-opened when the client clicked on the link from the email for those who are confused by finding their downloaded files What business problems are you solving with the product? What benefits have you realized? I'm able to assist any ...
Read more
A
Anonymous
03/05/19
ZOho Assist- Review
What do you like best? Simplicity and state of art product for help desk What do you dislike? nothing till now and will check as i use Recommendations to others considering the product Yes What business problems are you solving with the product? What benefits have you realized? remote serving the clients
A
Anonymous
03/04/19
So far, so good!
What do you like best? Very easy unattended install, product works great What do you dislike? Nothing so far. It's easy to use and cross-platform. Recommendations to others considering the product At least do the 2 week eval. No risk. What business problems are you solving with the product? What benefits have you realized? Remote support. It works and my users can set it up by themselves.
A
Anonymous
03/04/19
excellent remote access software
What do you like best? The features of unattended computers are very good where you can connect to your computers without entering a code or session id What do you dislike? It's not very good if you need to provide support to iphones. I think this could be improved What business problems are you solving with the product? What benefits have you realized? We provide IT support to our client and need to connect to the client computers to resolve their issues.
A
Anonymous
03/02/19
I wish the white label option was true white label and easier to set up
What do you like best? It's my company branding i'm looking for What do you dislike? I thought when buying the wight label option my customers wouldn't see any Zoho stuff What business problems are you solving with the product? What benefits have you realized? computer and phone systems
A
Anonymous
03/02/19
Excellent Remote Control tool
What do you like best? I like the easy installation and administration. Also, pricing is comparable and affordable. What do you dislike? So far I have not found any thing I dislike What business problems are you solving with the product? What benefits have you realized? Unattended remote access for network management. Also, provide support to new customers with light version. No local admin rights required. I can elevate the access remotely if necessary.
Free vendor scorecard
Evaluate Zoho Assist objectively with the remote access software scorecard
A weighted remote access software vendor scorecard to score Zoho Assist against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].