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Zipwhip - Cloud Communication Platforms

Zipwhip Reviews in July 2026: User Ratings, Pros & Cons

Streamlining business communication with SMS.

3.9

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Zipwhip Reviews & Ratings

3.9

Very Good

Based on 145 ratings & 67 reviews

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Rating Distribution

Excellent

(57)

Very Good

(6)

Good

(2)

Poor

(0)

Terrible

(2)

Spotsaas Editor’s POV

Zipwhip simplifies SMS communication for businesses, allowing them to send and receive messages easily. Its ability to track engagement metrics is a plus, but it may not meet the needs of businesses requiring more complex communication solutions.Read more

Zipwhip pros and cons

  • Easy SMS communication

  • Tracks engagement metrics

  • Compatible across devices

  • Utilizes existing internet connection

  • Limited features beyond SMS

  • Not suitable for complex communication needs

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Showing 41-50 out of 67

MD

Mark D

09/25/19

5 out of 5

Excellent Communication Tool

What do you like best? The ability to send and receive text messages from your direct phone line, meaning that clients do not have to be given yet another phone number, is what sets Zipwhip apart from other tools of its kind. The ability to send and receive pictures by text message is another great benefit to the program. What do you dislike? All is simple and easy- deliberately so. We have experienced no real down sides to the product. I would like to see video integration available ...

Read more

MC

Monica C

09/25/19

5 out of 5

Great and Easy to use

What do you like best? It integrates smoothly with our CRM - we can access mobile numbers on social media platforms What do you dislike? We have not found anything we dislike-it's easy to use What problems are you solving with the product? What benefits have you realized? Speeds up communication between recruiters and candidates and sales team and clients

SP

Stanley P

09/25/19

5 out of 5

Very Easy and Effective

What do you like best? Easy to use. It allows my office to communicate with people through a method that more people prefer over phone calls and emails. What do you dislike? Improving notifications when using the online version. You have to have the site open in order to see if a new text has been received. What problems are you solving with the product? What benefits have you realized? People respond quicker to texts, so it helps the communication for my office when contacting ...

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AI

Administrator in Leisure, Travel & Tourism

09/25/19

4 out of 5

Great texting service for businesses

What do you like best? The best part about zipwhip is the web App and mobile app. What do you dislike? Occasional bugs and glitches but usually cleared up within 24 hours What problems are you solving with the product? What benefits have you realized? Communication with customers is excellent with Zipwhip

GT

Gaby T

07/26/19

5 out of 5

One Number for landline and text

What do you like best? I can schedule appointment reminders, have auto reply instantly. Keep my text as unread if I can’t reply at the moment and separate my cell phone private number to a workin text number. Amazing. What do you dislike? I don’t dislike anything. I actually love it Recommendations to others considering the product: Has been by far the best investment I have been doing. I would highly recommend it it. Easy to use and so convenient. Has made my business grow. I am ...

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JR

Jessica R

05/21/19

5 out of 5

Texting Clients

What do you like best? Texting is a great way to communicate, such a cool way to stay in touch What do you dislike? Doesn't work well with long text messages, only 250 characters What problems are you solving with the product? What benefits have you realized? Some clients only respond to texts

JM

Jackson M

05/21/19

5 out of 5

Zipwhip - Extremely Helpful

What do you like best? Easily able to text my accounts from my cell phone using my work line What do you dislike? Sometimes the app/web browser is slow to type and receive messages Recommendations to others considering the product: Very helpful! What problems are you solving with the product? What benefits have you realized? Getting in touch with my season ticket members who don't answer phone calls or emails

LA

Lauree A

05/20/19

5 out of 5

Patient care coordinator

What do you like best? Being able to text many caregivers and everyone on the office can read the texts as well. What do you dislike? Sometimes its slow and doesn't upload fast enough What problems are you solving with the product? What benefits have you realized? Less scheduling errors. Like of a caregiver requests a day off now everyone in the office can see it.

UI

User in Law Practice

05/02/19

5 out of 5

Business Texting

What do you like best? ZipWhip is so easy to use and set up. Our clients love being to text us at any time. What do you dislike? Limited characters in texting, so we have to send multiple texts sometimes. What problems are you solving with the product? What benefits have you realized? Allows clients to text us and get texts, and not have to call each other.

LG

Lauren G

04/04/19

4.5 out of 5

Easy Platform for Landline Texting

What do you like best? I like how seamlessly you can text from your landline phone number, and I feel like the web functionality is great with alerts across your browser. What do you dislike? My app constantly signs me out, and I can never remember my username and password. As a result, I feel like the app could use some improvements. What problems are you solving with the product? What benefits have you realized? Texting those we are trying to reach from our landline numbers, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].