8.5
SpotScore
Zenoti Reviews in August 2026: User Ratings, Pros & Cons
Efficiently manage your salon, effortlessly.
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Zenoti Reviews & Ratings
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Spotsaas Editor’s POV
Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more
Zenoti pros and cons
Accessible and responsive support team available for assistance.
User-friendly interface and easy to learn, with excellent live support.
Reliable search function and reliable database for client information.
Efficient for tracking bookings, appointments, and payroll.
Occasional glitches and bugs that need fixing.
Some complexity in the interface, requiring time to understand fully.
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Showing 31-40 out of 105
J
Jenna
06/12/25
Zenoti Feedback
Huge thanks to Mark from Zenoti, his expertise is fantastic, and what really stands out is how personally he works with you, no matter how small the issue, he's happy to help, and the best part, as a visual leaner, I really appreciate that he goes the extra mile by creating a step by step video to guide you through the process. this makes everything so much easier. Thanks again Mark :)
YB
Yasmine Bower
06/11/25
Mark was incredibly helpful at…
Mark was incredibly helpful at resolving my issues, and has always been a great support in the past aswell.
MC
Madeline Cheasty
06/10/25
The zenoti team are a wonderful support…
The zenoti team are a wonderful support to us, especially Nicola, Ramana and Mark!
C
Claudia
06/09/25
Support Review
Dealt with Mark for a support query. He was helpful and provided clear instructions on how to resolve my issue. He was efficient and his friendly demeanour made the process pleasant.
H
hhediehh
06/09/25
Very supportive
Very supportive, very clear about all the steps.I was stock at one of the points when we were going through the CRM transfer and I received a call from one of the team members and walked me through everything even though it was after their shifts.
MA
michelle Austin
06/06/25
UK Technical support
Mark on UK Technical support is always super helpful resolving issues and calmly talking us through any problems!Never any judgement and always determined to find the solution.
L
Laura
06/05/25
Quick and Clear Assistance
Very satisfied with the quick and clear assistance from Ramanna. Professional and helpful throughout!
B
BTC
06/05/25
Zenoti Just Gets It
Zenoti: The Backbone of Our Clinic OperationsAfter trialling and using multiple platforms, Zenoti stood out as the clear winner... and it’s now an essential part of how we run our business.All-in-One System: Scheduling, billing, marketing, team management, you name it, Zenoti handles it. Everything’s connected, making our day-to-day far more efficient.User-Friendly & Powerful: Despite its many features, it’s incredibly intuitive. The dashboards are straightforward, and our team picked it up ...
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D
Dean
06/04/25
I’m extremely happy and satisfied with…
I’m extremely happy and satisfied with the support Mark has provided over the past few months. He’s consistently been helpful, reliable, and truly impressive in how well he understands what needs to be done. No matter the task, he gets it done efficiently and with great attention to detail. It’s been a pleasure working with him, and I really appreciate his continued support.
LM
Loren M
06/03/25
Thanks Mark
Mark is quick to respond, highly knowledgeable and has great customer service. Big thanks for assisting me with a wide variety of queries.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].