8.5
SpotScore
Zenoti Reviews in August 2026: User Ratings, Pros & Cons
Efficiently manage your salon, effortlessly.
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Zenoti Reviews & Ratings
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Spotsaas Editor’s POV
Zenoti is a comprehensive salon management solution that offers a seamless user experience for businesses in the beauty and wellness industry. The standout feature of Zenoti is its exceptional customer support, with users consistently praising the prompt and helpful assistance provided by their support team. This level of support instills confidence in users and ...Read more
Zenoti pros and cons
Accessible and responsive support team available for assistance.
User-friendly interface and easy to learn, with excellent live support.
Reliable search function and reliable database for client information.
Efficient for tracking bookings, appointments, and payroll.
Occasional glitches and bugs that need fixing.
Some complexity in the interface, requiring time to understand fully.
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Showing 21-30 out of 105
SL
Sarah Lancaster
06/30/25
We have been using Zenoti for quite…
We have been using Zenoti for quite sometime. However I needed some updated education on how to maximise our business and how to use lots of the tools from Zenoti that we had not been using. Nicola has really helped me and explains everything so well. I am so grateful to have such a great company working with us
IL
Ines Leplingard
06/30/25
Amazing support
Amazing support
EP
Edward Power
06/26/25
Zenoti is a great service and the team…
Zenoti is a great service and the team support is great. Mark is someone who definitely stands out even the though the team as a whole is great. The system can take a little time getting used to, but once you get the hang of it then there is no going back.
B
Beth
06/25/25
We have had such a positive experience…
We have had such a positive experience with our onboarding to Zenoti. Everyone that has worked with us has been helpful, especially Mayukha and Iffteqar. They are quick to respond, happy to take lots of questions and have made the whole process as smooth as possible.
NO
Natasha O'Gorman
06/23/25
Great support from the get go…
Adnan has been fantastic all throughout the build and go live phase. Sorted out all our issues with a busy and complicated clinic. Offered lots of valuable advice to make things simpler. He also responded super quick to all queries and was always available for calls when needed. We can’t thank you enough.
J
Jennifer
06/20/25
Mark in support is simply fantastic
Mark in support is simply fantastic, always on hand and helpful for any problems or queries we have.
W
Will
06/19/25
Mark
Mark has been incredibly helpful in providing rapid and accurate responses to my many questions! He clearly knows Zenoti thoroughly well and always puts in maximum effort to get the right response on time.
C
Clare
06/18/25
The staff in the implementation team…
The staff in the implementation team were very friendly and supportive. Any issues were resolved quickly.
A
AllisonLeCheminant
06/18/25
Mark, the legend!
I want to give a special shoutout to Mark, who always goes above and beyond to help me with issues/problem solving. He is always incredibly patient, knowledgeable, and proactive in making sure everything is resolved quickly and efficiently. It’s rare to find support that feels this personal and genuinely invested in your success.Thanks again to Mark and the team – highly recommended!
D
Dominique
06/13/25
Mark is great!
Mark is great! He has helped me countless times, and always provides a quick and useful solution to my inquiries. Always happy when his name pops up!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].