Zenoti Reviews in August 2026: User Ratings, Pros & Cons

Zenoti has transformed how we manage…

Zenoti has transformed how we manage bookings, customer insights, and clinic operations.The platform is intuitive and allows seamless scheduling, payment processing, and marketing automations.Overall, Zenoti is a powerful system for any wellness, beauty, or clinic-based business seeking efficiency and growth.

Best experience

Adnan, Chaitanya and team has walked the journey with us, and being patient and willing to go the extra mile for popsicle. Zenoti has a wonderful team

Good customer care with regular follow…

Good customer care with regular follow ups from the account manager

Zenoti dream team!

Working with Nicola, Mark, Ramanna & Ian has always been a great experience. Over the past 2-3 years, we've built a really positive relationship and as a company can reach out with ease and confidence any issues will get resolved. Their quick responses and proactive communication make everything so much easier, we always know we can count on them.We have weekly check-ins with our point of contacts Nicola & Mark, to make sure everything’s running smoothly and to share helpful suggestions or ...

When a Team Truly Cares About Its Customers

My experience with Zenoti far exceeded all my expectations. I had the pleasure of being supported by Himanshu and Pranathi, and I have never felt so genuinely cared for as a customer. Every request was handled kindly and promptly, and the team was always available and incredibly supportive. The system was customized to perfectly fit the specific needs of my business — and there were quite a few! Truly impressive work. Thank you so much — I can already tell how much my business will benefit ...

Mark R and Divya are stars!

Mark R and Divya were the main team members I dealt with as an administrator for a South African aesthetics company. They are phenomenal in every sense of the word. The system itself is so advanced that most of your complicated requests can be set up and there are a million ways to analyse data. Once you get the hang of it, Zenoti can be your ultimate business parter. Furthermore, Mark R and Divya are so helpful in explaining how to achieve something through Zenoti.

Amazing technology - amazing support.

After a deep review of a number of market leading clinic systems, we made the decision to go with Zenoti. It was not top of our initial list as the price was quite a bit higher than most other solutions. That said, we now understand the breadth and depth of the software which sets it apart from the other solutions we looked at by a mile.We have just completed the initial set up and onboarding with Zenoti for our clinic and we could not recommend Zenoti highly enough. From the quality of the ...

ADNAN EMPLOYEE OF THE YEAR

Zenoti is still new, and we still learning every day, but we are getting there one day at a time.Still a lot of hair pulling.But Adnan made it such a good experience, Adnan was just the best, he was always available to assist me when I need him, without him I would have been lost.He is excellent in his job, thank you Adnan for everything, I really appreciate it a lot. Thank you for all your patience, all your help, late nights.You are on my speed dial; I could have done it without you. YOU ...

Happy with transition to Zenoti

Rachit (in particular as I had most dealings with him) and the team have been great - always on hand and available for support, and there have been some teething issues (almost all down to my lack of familiarity with the system) that they have helped resolve quickly. Thanks team, thanks Rachit! (Can I have him as my own personal account manager please Zenoti?!)

Our experience with the Zenoti platform…

Our experience with the Zenoti platform has been overwhelmingly positive, largely due to the outstanding support we’ve received from their team—especially Ankit Patel, a Senior Manager who has gone above and beyond in supporting our backend initiatives. His responsiveness, clarity, and willingness to troubleshoot complex issues have made a significant difference in our operational efficiency.Zenoti itself is a powerful, all-in-one solution that has transformed the way we manage our ...