Empowering photographers to showcase their creativity.
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Zenfolio has received high praise for its exceptional customer support, with users consistently mentioning how responsive, friendly, and helpful the staff is. Customers have highlighted the speed and effectiveness of Zenfolio's support team in resolving issues and providing clear instructions for solving problems. The platform's user-friendly interface and ...Read more
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 51-60 out of 150
S
Sandra
07/11/24
The site itself is easy to use
The site itself is easy to use, fits my schedule and it is easy for my customers to navigate
K
Kristi
07/11/24
Great system for sharing with clients…
Great system for sharing with clients and categorizing photoshoots.
T
Tony
07/11/24
Quick and helpful response to the issue…
Quick and helpful response to the issue I was having.
C
Cody
07/11/24
Overall it is great
Overall it is great! I love the automatic features. Only one down time in the last year which I think was some upgrades. Uploading full size images causes it to run a little more slowly than I'd like but not enough to switch.
CV
Cxptr Visuals
07/11/24
Exceptional Customer Service
Been a zenfolio user for a number of years now. Customer Service is beyond exception! Great products and continued development.
C
Chris
07/11/24
Bookings as part of the website is a must
I love having bookings as part of the site as opposed to an outside entity. Also, love the fact that the gallery is part of the site as well. The only reason I didn't give 5 stars is because I'm far from a website builder and it's a bit more difficult than other sites.
R
Rick
07/10/24
Easy to use
Just an easy website and all the access and information I need is easily laid out.
EM
Eric McKinney
06/26/24
Zenfolio is a scam, with zero customer service
Since the roll-out of their "archiving" platform, Zenfolio has really gone downhill. Service is below satisfactory. Galleries go missing, images take excessively long amounts of time to load, some images load sideways or upside down. Customer service is non-existent. Terrible company, terrible customer service, terrible experience.
N
Neevah...
06/04/24
Archiving is a NIGHTMARE
Been with Zenfolio for years. However, since they introduced automatically archiving photos it has become a complete nightmare. Zenfolio sprung archiving on us. I had no idea that my galleries would be archived and that it would be nightmare to recover. What kind of nonsense is that? Some of my galleries are static on purpose. And if you don't use them, then the get archived. What nonsense is that. You only have a limited number of galleries that you can set as "Do not Archive." After ...
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N
Neevah...
06/04/24
Archiving is a NIGHTMARE
Been with Zenfolio for years. However, since they introduced automatically archiving photos it has become a complete nightmare. Zenfolio sprung archiving on us. I had no idea that my galleries would be archived and that it would be nightmare to recover. What kind of nonsense is that? Some of my galleries are static on purpose. And if you don't use them, then the get archived. What nonsense is that. You only have a limited number of galleries that you can set as "Do not Archive." After ...
Read more
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