Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 61-70 out of 195
TA
T All
09/06/24
Dennis is patient and helped me a lot
Date of experience: September 06, 2024
P
Paul
08/27/24
I thought the Customers Service was…
I thought the Customers Service was very helpful and very quick indeed. Their Customers Service has always been good and very helpful, and always there when you need them .
M
MARK
08/27/24
While I valued the initial
While I valued the initial, preliminary call I had, there were several key points which arose that I requested a follow up email with further, detailed information/ guidance. To date, I have received no follow up. This naturally raises concerns about the extent to which I could rely on support if I became a client.
M
MARK
08/27/24
While I valued the initial
While I valued the initial, preliminary call I had, there were several key points which arose that I requested a follow up email with further, detailed information/ guidance. To date, I have received no follow up. This naturally raises concerns about the extent to which I could rely on support if I became a client.
C
Chuck
08/22/24
Very helpful
Very helpful. I have a lot to do before I go live. Thanks Alex. I didnt receive your email address/phone number you mentioned.
D
Dragonlady
08/21/24
Dennis was fabulous
Dennis was fabulous. Not sure if it will be as easy as he has shown us, but I had another gal with me wanting to also set up a website. It will be great to have catagoies and subcategories (folders).
DF
David Frampton
08/20/24
Excellent experience
Excellent experience
C
Carol
08/13/24
Alex was very nice and helpful.
Date of experience: August 13, 2024
DJ
Daryl Jenkins
08/12/24
Exceptional Customer Service
The customer service was beyond amazing. Alex did an incredible job. He took care of what I was calling for and also took care of issues that I wasn’t aware of. I am very pleased with the service and the product.
D
Daniel
08/09/24
It did not have good visibility on…
It did not have good visibility on Google searches I wanted. If your business wants a site for mostly your own customers it would work out good.. an average computer literate person ban make a nice website using the design tools.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].