Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 41-50 out of 195
B
Bevphotopro
02/28/25
Excellent customer service.
Date of experience:February 28, 2025
D
Dunda
01/09/25
Needed help in reconciling monthly…
Needed help in reconciling monthly billing charges; several staff members sent replies by the next day and solved all my issues and concerns.
K
Karen
01/08/25
Exceptional customer service
The gentleman that assisted me, Alex, I believe, was so knowledgeable and helpful. Not only did he resolve my issue, but he also gave me some recommendations!
K
KOSTAS
01/03/25
good
very helpfull team .
P
Peter
01/03/25
The support staff always answered my questions.
The support staff always answered my questions and provided accurate answers and assistance.
MK
Martin Kovacic
11/11/24
Excellent support
I had an amazing experience with Zenfolio support. The customer service was top-notch, always exceeding my expectations.
C
Customer
11/11/24
Great response
The staff at Zenfolio were speedy, friendly and helpful in their response to my needs...
L
LK
10/29/24
Very easy website host to use
Very easy website host to use - which means I can update my website myself rather than find a designer. Fabulous choice of templates. Great customer service and respond within 24 hours to my emails.
MB
Marco Brivio
10/23/24
The perfect Gallery
The perfect Gallery designed by photographers for photographers. All the feature we need
E
Ellen
10/17/24
Uploading problem solved
If this is about Julia, iirc, working with your tech team to fix a problem that prevented me from uploading an image - then, thanks to Julia!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].