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Zenfolio - Photo Management Software

Zenfolio Reviews in June 2026: User Ratings, Pros & Cons

Empowering photographers to showcase their creativity.

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Zenfolio Reviews & Ratings

3

Good

Based on 8 ratings & 150 reviews

Rating Distribution

Excellent

(46)

Very Good

(10)

Good

(6)

Poor

(8)

Terible

(80)

Spotsaas Editor’s POV

Zenfolio has received high praise for its exceptional customer support, with users consistently mentioning how responsive, friendly, and helpful the staff is. Customers have highlighted the speed and effectiveness of Zenfolio's support team in resolving issues and providing clear instructions for solving problems. The platform's user-friendly interface and ...Read more

Zenfolio pros and cons

  • Great customer support with speedy, friendly, and helpful responses.

  • Easy website hosting with a wide choice of templates for self-updating.

  • Intuitive software design with features tailored for photographers.

  • Helpful and informative customer service, including step-by-step guidance.

  • Complex for beginners without proper support, especially in managing passwords and domains.

  • Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.

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Showing 31-40 out of 150

C

CeeGee

08/02/24

4 out of 5

I like the layout

I like the layout. Both the old and new version are nice.

DF

david frohman

08/02/24

5 out of 5

So easy to absorb the information from…

So easy to absorb the information from the guide and sponsor. Makes ll the unknowns doable in order to create an impactful site. Thanks

A

Andrew

08/02/24

5 out of 5

Simple to establish and maintain

Simple to establish and maintain, good fulfilment processes and good partners to assist in that process, prompt payments

C

Cynthia

08/01/24

5 out of 5

I have great meetings with Alex

As always I have great meetings with Alex. We click on a number of life things so our conversations are pretty lively! And he helps me get things done. Plus design-wise, we're on the same page!

J

Joshua

07/30/24

5 out of 5

The help was excellent

The help was excellent. Had a wealth of knowledge and easy to work with.

M

Misty

07/30/24

5 out of 5

Great product team

Phil is always great and we had a really productive talk as I was trying to decide on which plan for my second full zenfolio site.

W

Wendy

07/26/24

5 out of 5

Dennis was very helpful and through.

Dennis was very helpful and through.

P

Picturefactory

07/24/24

5 out of 5

Thank you very much for the quick…

Thank you very much for the quick response. You people are great in terms of client's satisfaction.

T

Tracey

07/23/24

5 out of 5

Alex was so knowledgeable

Alex was so knowledgeable, He helped me understand what would make my site work and look better. I am so grateful.

S

Steve

07/19/24

1 out of 5

I wouldn’t give it one star

I wouldn’t give it one star , but had to so as I can reply This platform is becoming a total laughing stock , all main stream professional photographers are laughing at Zenfolio What’s happening to this company, My guess is it’s either been sold off to a company who just haven’t got a clue and running the company with two man and a dog Or they have slashed staff, and cutting operating costs , it’s not what it used to be , personally I think it’s on its last legs It’s absolutely awful now ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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