Empowering photographers to showcase their creativity.
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Zenfolio has received high praise for its exceptional customer support, with users consistently mentioning how responsive, friendly, and helpful the staff is. Customers have highlighted the speed and effectiveness of Zenfolio's support team in resolving issues and providing clear instructions for solving problems. The platform's user-friendly interface and ...Read more
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 31-40 out of 150
A
Andrew
08/02/24
Simple to establish and maintain
Simple to establish and maintain, good fulfilment processes and good partners to assist in that process, prompt payments
DF
david frohman
08/02/24
So easy to absorb the information from…
So easy to absorb the information from the guide and sponsor. Makes ll the unknowns doable in order to create an impactful site. Thanks
C
CeeGee
08/02/24
I like the layout
I like the layout. Both the old and new version are nice.
C
Cynthia
08/01/24
I have great meetings with Alex
As always I have great meetings with Alex. We click on a number of life things so our conversations are pretty lively! And he helps me get things done. Plus design-wise, we're on the same page!
J
Joshua
07/30/24
The help was excellent
The help was excellent. Had a wealth of knowledge and easy to work with.
M
Misty
07/30/24
Great product team
Phil is always great and we had a really productive talk as I was trying to decide on which plan for my second full zenfolio site.
W
Wendy
07/26/24
Dennis was very helpful and through.
Dennis was very helpful and through.
P
Picturefactory
07/24/24
Thank you very much for the quick…
Thank you very much for the quick response. You people are great in terms of client's satisfaction.
T
Tracey
07/23/24
Alex was so knowledgeable
Alex was so knowledgeable, He helped me understand what would make my site work and look better. I am so grateful.
SS
Selim Seval
07/19/24
A major issue resolved
I am not sure for what reason an "Archive" facility was added to the platform which caused a major problem for a user of my type. My business was seriously endangered by the addition of this facility. After numerous commnunications, the issue has been resolved thanks to the cooperative aproach of your support team. Good work from your support team. Thank you.
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