Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
Empowering photographers to showcase their creativity.
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 31-40 out of 195
J
Juliet
04/10/25
Great platform, excellent customer service.
Zenfolio’s customer service has been great. Every time I’ve reached out, they’ve responded quickly with clear and helpful answers. It’s made using the platform a lot easier and more reliable. As a photographer, I believe this is the best platform. I love their New Zen!
D
Daniel
04/09/25
Help just a click away
Alex was great to work with. I appreciate all his help and patience.
A
Anthony
04/07/25
Honest open feedback and insight
Honest open feedback and insight that helped me to consider additional factors so I can make an informed decision about my continued commitment to Zenfolio going forward
K
Kieron
03/27/25
Quick response
Date of experience:March 27, 2025
S
Stephen
03/17/25
The team went above and beyond
The team went above and beyond going through parts of my website at my pace to understand the elements within.Thank you
F
Fred
03/15/25
Lifesaver
Lifesaver, quick and easy...
SB
Stephen Betts
03/15/25
Help given when needed.
Help given when needed.
R
Ron
03/14/25
Problem Solving vs. problem creating
As I may have written before, you do GREAT - absolutely GREAT - in solving problems. You are wonderfully nice and you all incredibly kindly and pleasant and great correcting the problems. Just would be nice to not have to do all that if the system can be corrected so it does not create ..... problems! And burn up your time and energy and all that goodness and kindness in ...... problem solving!Don't ever lose that kindness .... it is a beautiful part of your spirits.
DH
David Hatfield
03/12/25
Excellent personal support
The company contacted me and set up a 40 minute 1-2-1 to assist me in setting up my transition to the new website platform.
GS
Graham Smith
03/01/25
Easy to use and good cominication
Date of experience:March 01, 2025
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].