Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 21-30 out of 195
L
LuAnn
05/14/25
I appreciated a little extra discount…
I appreciated a little extra discount so that I could keep my membership at the current level for another year.
K
Keith
05/03/25
The response time was incredible.
The response time was incredible.
A
Alexander
04/30/25
Superb customer service
Superb customer service, especially compared to its competitors.
L
Leslie
04/30/25
Alex's technical assistance surpassed my exceptions.
The multiple hour, 2 day technical assistance provided by Alex was beyond my expectations. I was in a bind to revamp my outdated website quickly for a job prospect. Alex was friendly, very patient, meticulously about details and consistency, and the best editor ever! I really enjoyed collaborating with Alex. I value being able to go back to Alex for further assistance rather than starting over with a new person as most tech assistance requires.
G
Greg
04/29/25
The support at Zenfolio is amazing
The support at Zenfolio is amazing. They resolved my request within hours, and they are not only arliculate but friendly and polite. Thanks Zenfolio team!
M
madelyn
04/24/25
My questions via email were answered quickly and…
My questions were answered quickly and precisely, with easy to follow directions. Dylan was the rep who answered my questions, he was incredibly patient and such a big help!
IH
ibrahim hadzic
04/24/25
I'm Zenfolio customers for few years…
I'm Zenfolio customers for few years and I'm happy using online gallery. For better service I think with package that customers buy should be everything included, book event, sale photos online, print etc. Everything else is so far amazing 👏. Thank you.
DP
Dr. Parisi
04/21/25
Alex has been a tremendous support in…
Alex has been a tremendous support in moving my online photography fine art print business closer to going live. He is patient, knowledgable, and has a solution for every idea I have and all the answers. He's a major reason I would not move my site to another hosting service. My wife will be getting a Zenfolio account. That will make 3 accounts we will have with Zenfolio.
N
Norman
04/15/25
Timely
Timely, knowledgeable response, with courtesy and what seemed a genuine desire to help.
SC
Steve Cullum
04/12/25
Easy to use and good customer service
Easy to use and good customer service. Loads of videos on YouTube for help too.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].