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Zenfolio - Photo Management Software

Zenfolio Reviews in May 2025: User Ratings, Pros & Cons

Empowering photographers to showcase their creativity.

3

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Zenfolio Reviews & Ratings

3

Good

Based on 8 ratings & 150 reviews

Rating Distribution

Excellent

(46)

Very Good

(10)

Good

(6)

Poor

(8)

Terible

(80)

Expert's Review

Zenfolio has received high praise for its exceptional customer support, with users consistently mentioning how responsive, friendly, and helpful the staff is. Customers have highlighted the speed and effectiveness of Zenfolio's support team in resolving issues and providing clear instructions for solving problems. The platform's user-friendly interface and ...Read more

Zenfolio pros and cons

  • Great customer support with speedy, friendly, and helpful responses.

  • Easy website hosting with a wide choice of templates for self-updating.

  • Intuitive software design with features tailored for photographers.

  • Helpful and informative customer service, including step-by-step guidance.

  • Complex for beginners without proper support, especially in managing passwords and domains.

  • Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.

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Showing 21-30 out of 150

D

Dragonlady

08/21/24

5 out of 5

Dennis was fabulous

Dennis was fabulous. Not sure if it will be as easy as he has shown us, but I had another gal with me wanting to also set up a website. It will be great to have catagoies and subcategories (folders).

DF

David Frampton

08/20/24

5 out of 5

Excellent experience

Excellent experience

C

Carol

08/13/24

5 out of 5

Alex was very nice and helpful.

Date of experience: August 13, 2024

DJ

Daryl Jenkins

08/12/24

5 out of 5

Exceptional Customer Service

The customer service was beyond amazing. Alex did an incredible job. He took care of what I was calling for and also took care of issues that I wasn’t aware of. I am very pleased with the service and the product.

D

Daniel

08/09/24

3 out of 5

It did not have good visibility on…

It did not have good visibility on Google searches I wanted. If your business wants a site for mostly your own customers it would work out good.. an average computer literate person ban make a nice website using the design tools.

D

Daniel

08/09/24

3 out of 5

It did not have good visibility on…

It did not have good visibility on Google searches I wanted. If your business wants a site for mostly your own customers it would work out good.. an average computer literate person ban make a nice website using the design tools.

MH

Melody Hoover

08/08/24

5 out of 5

The platform is extremely easy to use.

The platform is extremely easy to use and my clients truly like receiving their gallery and how it works for them.

K

Karolina

08/06/24

5 out of 5

Easy setup

Easy setup, great customer service and the website is looking great!

J

James

08/05/24

3 out of 5

He was not bad

He was not bad, but he was very slow and long winded with some of his responses. Sounded like he did not want to be there. He repeated himself a lot and when needing certain questions answered I don’t believe he knew them, so he just repeated his past statements. He was nice tho, and helpful. I’m sure with some more training he will be on point.

J

James

08/05/24

3 out of 5

He was not bad

He was not bad, but he was very slow and long winded with some of his responses. Sounded like he did not want to be there. He repeated himself a lot and when needing certain questions answered I don’t believe he knew them, so he just repeated his past statements. He was nice tho, and helpful. I’m sure with some more training he will be on point.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].