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Zenfolio - Photo Management Software

Zenfolio Reviews in May 2025: User Ratings, Pros & Cons

Empowering photographers to showcase their creativity.

3

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Zenfolio Reviews & Ratings

3

Good

Based on 8 ratings & 150 reviews

Rating Distribution

Excellent

(46)

Very Good

(10)

Good

(6)

Poor

(8)

Terible

(80)

Expert's Review

Zenfolio has received high praise for its exceptional customer support, with users consistently mentioning how responsive, friendly, and helpful the staff is. Customers have highlighted the speed and effectiveness of Zenfolio's support team in resolving issues and providing clear instructions for solving problems. The platform's user-friendly interface and ...Read more

Zenfolio pros and cons

  • Great customer support with speedy, friendly, and helpful responses.

  • Easy website hosting with a wide choice of templates for self-updating.

  • Intuitive software design with features tailored for photographers.

  • Helpful and informative customer service, including step-by-step guidance.

  • Complex for beginners without proper support, especially in managing passwords and domains.

  • Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.

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Showing 141-150 out of 150

AH

Ashley Homan

03/15/21

4 out of 5

I've used it for a few years and I'm…

I've used it for a few years and I'm pretty happy with it. My website looks really nice and showcases my photos well. It's lacking some customization options, but overall I really do like it.

AH

Ashley Homan

03/15/21

4 out of 5

I've used it for a few years and I'm…

I've used it for a few years and I'm pretty happy with it. My website looks really nice and showcases my photos well. It's lacking some customization options, but overall I really do like it.

DG

Derald Gross

10/25/20

1 out of 5

Probably the worst customer service in…

Probably the worst customer service in the business. They grossly overcharge for the services they provide. I have lost countless customers because they had issues accessing their galleries. I have spent hour upon hour with work arounds just to fulfill my customers orders. And their templates are some of the least attractive on the market. I saw a lot of potential in Zenfolio when they first launched. I now see them circling the drain as no significant changes or improvements have been made ...

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AA

Anya Adora

02/23/20

5 out of 5

I'm a DSLR photographer who has used…

I'm a DSLR photographer who has used many popular photo sites over the years. I recently reached a point where it was more important to me to have my full portfolio on a nice site of my own vs using sites like Flickr, DeviantArt, etc.I've read several reviews online from people who were upset with Zenfolio regarding customer service when needing to contact someone in helping them build their site after subscribing. I had zero issue building mine, it was straightforward and in the end the ...

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AU

Anonymous User

09/10/19

4.5 out of 5

"Good for sharing professional photographs"

What do you like best about Zenfolio? We use zenfolio to upload our professional photographs from our photographer at events. What do you dislike about Zenfolio?

AU

Anonymous User

09/06/19

4 out of 5

"Good for in-house file sharing"

What do you like best about Zenfolio? The pictures are easily accesible within our account. What do you dislike about Zenfolio?

AU

Anonymous User

09/06/19

4 out of 5

"Good for in-house file sharing"

What do you like best about Zenfolio? The pictures are easily accesible within our account. What do you dislike about Zenfolio?

BA

Bill Allsopp

08/20/19

1 out of 5

Zenfolio offers huge potential but…

Zenfolio offers huge potential but fails to deliver, so many areas they fail to deliver.

AU

Anonymous User

04/09/19

4 out of 5

"Attractive and Reasonable.. with lots of Perks"

What do you like best about Zenfolio? Their site/portfolio designs are lovely. Very elegant, simple and professional. Nothing about this site says “cheap”, yet they really are pretty affordable. Their Starter plan is only $5 per month, and offers enough to work with (for now) but they do create a need to upgrade. The second plan up (Pro) makes it MUCH easier to interact with my clients. I don’t proof, but with Pro I can sell digital downloads right from my site. I’d love to be able to do ...

Read more

AU

Anonymous User

04/09/19

4 out of 5

"Attractive and Reasonable.. with lots of Perks"

What do you like best about Zenfolio? Their site/portfolio designs are lovely. Very elegant, simple and professional. Nothing about this site says “cheap”, yet they really are pretty affordable. Their Starter plan is only $5 per month, and offers enough to work with (for now) but they do create a need to upgrade. The second plan up (Pro) makes it MUCH easier to interact with my clients. I don’t proof, but with Pro I can sell digital downloads right from my site. I’d love to be able to do ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].