Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 91-100 out of 195
P
Paul
07/15/24
Alex C is the perfect representative…
Alex C is the perfect representative for your website and company: knowledgeable, extremely patient and a pleasure to have as a guide to the successful publishing of my site. I've been a longtime customer of Zenfolio, and because of representatives like Alex C (and Dennis, from whom I've also had excellent suggestions in publishing my new site) I will happily continue my association with you.
S
Stephane
07/15/24
Very helpful customer support very…
Very helpful customer support very knowledgeable great customer service.
G
Greg
07/12/24
I think Zenfolio is great for service…
I think Zenfolio is great for service photographers…I’m concentrating more on the fine art type of photography. I’ve decided I’m going to go with FAA to market my work and for greater exposure and to sell a wide variety of products. Thanks
J
Jen
07/12/24
Slow, Clunky & Archiving is AWFUL
We've been using Zenfolio for our business for almost 6 years now, and although it's always been slow, I liked many of the other features so I continued. I feel as though the slowness has only increased through time and the amount of time I have to wait for photos to load is absurd. I see spinning orange circles more than I see photo thumbnails. I have a pretty fast computer too. I can't imagine how many times clients see that. Also, many clients claim never getting their gallery link (and ...
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S
Sandra
07/11/24
The site itself is easy to use
The site itself is easy to use, fits my schedule and it is easy for my customers to navigate
C
Chris
07/11/24
Bookings as part of the website is a must
I love having bookings as part of the site as opposed to an outside entity. Also, love the fact that the gallery is part of the site as well. The only reason I didn't give 5 stars is because I'm far from a website builder and it's a bit more difficult than other sites.
K
Kristi
07/11/24
Great system for sharing with clients…
Great system for sharing with clients and categorizing photoshoots.
DA
Dustin A
07/11/24
Zenfolio is an amazing platform
Zenfolio is a great tool for any creative photographer. It is the perfect all in one tool . The only thing they need is editing software and you could never leave the website .
CV
Cxptr Visuals
07/11/24
Exceptional Customer Service
Been a zenfolio user for a number of years now. Customer Service is beyond exception! Great products and continued development.
C
Cody
07/11/24
Overall it is great
Overall it is great! I love the automatic features. Only one down time in the last year which I think was some upgrades. Uploading full size images causes it to run a little more slowly than I'd like but not enough to switch.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].