Zenfolio Reviews in September 2026: User Ratings, Pros & Cons
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Zenfolio Reviews & Ratings
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Spotsaas Editor’s POV
Zenfolio's support team responds quickly to tickets and provides step-by-step troubleshooting. Before purchasing, confirm that your hosting plan includes priority support if response time is critical to your workflow—standard plans may see longer wait times during peak periods. The template library covers standard photography portfolios, but customization is ...Read more
Zenfolio pros and cons
Great customer support with speedy, friendly, and helpful responses.
Easy website hosting with a wide choice of templates for self-updating.
Intuitive software design with features tailored for photographers.
Helpful and informative customer service, including step-by-step guidance.
Complex for beginners without proper support, especially in managing passwords and domains.
Slow or lacking follow-up on detailed information requests, raising concerns about long-term support reliability.
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Showing 81-90 out of 195
M
Misty
07/30/24
Great product team
Phil is always great and we had a really productive talk as I was trying to decide on which plan for my second full zenfolio site.
W
Wendy
07/26/24
Dennis was very helpful and through.
Dennis was very helpful and through.
P
Picturefactory
07/24/24
Thank you very much for the quick…
Thank you very much for the quick response. You people are great in terms of client's satisfaction.
T
Tracey
07/23/24
Alex was so knowledgeable
Alex was so knowledgeable, He helped me understand what would make my site work and look better. I am so grateful.
SS
Selim Seval
07/19/24
A major issue resolved
I am not sure for what reason an "Archive" facility was added to the platform which caused a major problem for a user of my type. My business was seriously endangered by the addition of this facility. After numerous commnunications, the issue has been resolved thanks to the cooperative aproach of your support team. Good work from your support team. Thank you.
S
Steve
07/19/24
I wouldn’t give it one star
I wouldn’t give it one star , but had to so as I can reply This platform is becoming a total laughing stock , all main stream professional photographers are laughing at Zenfolio What’s happening to this company, My guess is it’s either been sold off to a company who just haven’t got a clue and running the company with two man and a dog Or they have slashed staff, and cutting operating costs , it’s not what it used to be , personally I think it’s on its last legs It’s absolutely awful now ...
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HC
Hank C
07/19/24
Alex was GREAT!
Alex, my website optimization rep, was fantastic. Showed me multiple site features that I am now able to take advantage of that will make my site's "look and feel" so much more professional AND will get me off an running on selling my images! He was extremely informative and patient, taking time to explain things to me in detail. I really appreciate the effort he put into the two sessions we've had...so far.
AM
Andy Mc
07/17/24
What always makes my experience great…is the amazing customer service by the Zen Pro Team!
What always makes my experience great is the amazing customer service and execution the Zen Pro Team does for me, particularly Dylan of late. He has been tremendous (as has everyone else to be fair) in helping me with my needs in 2024. The dude is a rock star as is the entire Zen Pro Team as a whole!
S
sarah
07/16/24
Outstanding customer service
Outstanding customer service! Dennis went above and beyond to help me use zenfolio better and address my questions. He was flexible, helpful, well-informed. He followed up with even more information after our call specific to my needs and my website.
L
Larry
07/16/24
Our experience was absolutely Great!
Date of experience: July 16, 2024
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].