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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in June 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 391-400 out of 545

A

Anonymous

02/07/18

4 out of 5

Simplifies the hiring process

What do you like best? The ease of onboarding and tracking all the documents of an employee's file. What do you dislike? Sometimes the mobile app does not work when I try to request PTO. Recommendations to others considering the product Good solution for the price What business problems are you solving with the product? What benefits have you realized? No need for a full time HR person. Saves time and money; eliminates concerns about compliance.

A

Anonymous

02/07/18

4.5 out of 5

Simple and Extensive

What do you like best? It looks great and is easy to use, with great support. What do you dislike? Would like to see more integrations, possibly on the 401K side. What business problems are you solving with the product? What benefits have you realized? Streamlines hiring/onboarding, as well as payroll and time off requests, are the in terms of saving time.

M

Marc

02/02/18

5 out of 5

A highly responsive and swift app!

PROS & CONS What are the best aspects of this product? The on-boarding person I was dealing with is the best. I consider it to be one the most memorable experiences ever --- especially when I've been using SaaS for more than a decade. Zenefits has met all my needs. What's more, it's a breeze to use! What aspects are problematic or could work better? So far, I haven't really had any major issues with Zenefits. It made on-boaridng employees a lot simpler than doing it the manual way. ...

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Anonymous

01/31/18

4.5 out of 5

Mobile friendly

What do you like best? I like the mobile friendly aspect and the accessibility. Easy to understand What do you dislike? Certain things like signing up for insurance isn’t mobile friendly yet Recommendations to others considering the product Check it out What business problems are you solving with the product? What benefits have you realized? It’s helped the companies organization and helped keep track of employees information

A

Anonymous

01/31/18

1.5 out of 5

We all need insurance

What do you like best? Basically I just like that I get paid (at some point and I think have health insurance. And commuter benefits are nice What do you dislike? Zenefits is very touch and go with our company so far. We we're questionably without health insurance for the month of January and have had late paychecks/errors. Recommendations to others considering the product Wait for them to figure everything out first. All the ducks are not in line yet. What business problems are ...

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A

Anonymous

01/31/18

3 out of 5

Zenefits Review

What do you like best? I like that it is easy to request time off and access my paycheck easily. I also like that commuter benefits are built into this and also easily accessible. What do you dislike? Zenefits recently messed up our companies benefits, so I am still unsure as to whether or not im insured at the moment because of this. This should have been something they jumped on top of ASAP but from what I heard they were not very sympathetic considering it was their mess up. ...

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Anonymous

01/30/18

5 out of 5

Everything I need for HR compliance in one place

What do you like best? Zenefits has made it so easy to access employee time, PTO, benefits, and personal info in one place. What do you dislike? The portal can be a bit hard to navigate at first--there is SO much available that it's hard to understand what all Zenefits can do right off hand. What business problems are you solving with the product? What benefits have you realized? We've solved the issue of too much paper--with Zenefits we've been able to go completely paperless ...

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Anonymous

01/30/18

4.5 out of 5

Easy use experience.

What do you like best? I think that Zenefits is well-designed and has an intuitive user interface. It makes payroll much easier, employees enter their hours quickly and managers are able to review the hours and quickly resolve issues. It is fast and convenient for employees to update their information. It was really easy to onboard a new employee. What do you dislike? There is no good way to enter information for flex days, we have to approve it through managers and log it as regular ...

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A

Anonymous

01/26/18

5 out of 5

All in one HR resource

What do you like best? I love the user interface, how easy it is to navigate through the often-annoying features of HR software. The branding of the software makes it feel like you're not completing paperwork What do you dislike? Some more help tutorials would be great. More thorough help on choosing insurance plans would be great. Recommendations to others considering the product Keep working on making insurance selection easier What business problems are you solving with ...

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Anonymous

01/26/18

4.5 out of 5

Excellent Onboarding tool

What do you like best? Easy to use, simple, modern. I really like this tool as a go between signed offer letter and start date. What do you dislike? I haven't come across anything I don't like. Recommendations to others considering the product If you're looking for an easy to implement tool for new hires, this is it! I highly recommend this tool. What business problems are you solving with the product? What benefits have you realized? New Hire Onboarding

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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