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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 261-270 out of 545

UI

User in Internet

11/07/19

4 out of 5

Great one-stop shop for employee needs but has some limitations

What do you like best? How everything is one place (payroll, pay stubs, time off, tax info, etc.) What do you dislike? The time off interface can be a bit clunky with how it categorizes things. Pay stubs are not as easy to read/well laid out as the ones we had with ADP. What problems are you solving with the product? What benefits have you realized? Self service for employees

UI

User in Real Estate

11/06/19

4 out of 5

Easy to use on employee end

What do you like best? Zenefits is easy for the employee to use, especially on the computer. What do you dislike? App is difficult to enter hours into. Online, it is very easy but the mobile app uses a different entry method that is confusing to get the hours into. Recommendations to others considering the product: It is helpful and was easy to transition from written timecards to zenefits What problems are you solving with the product? What benefits have you realized? ...

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SH

Sandy H

10/22/19

4.5 out of 5

Easy for Employees and Admins, Short Learning Curve!

What do you like best? Zenefits is the most intuitive HRIS I have ever used. Especially for employees, the learning curve for understanding the system is very short. Employees are able to use this all-in-one solution when they are hired for their offer letter, onboarding, and benefits enrollment, which gives them a great introduction to the system and welcomes them in an organized manner. We use the Payroll and Benefits administration features, too, which is great. Of our 150 employees ...

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HB

Hannah B

10/22/19

4 out of 5

HR Management Software

What do you like best? I like the ability to view hiring documents at any time. It is also nice to have the number of hours I've worked laid out. Also, the ability to view the Payroll schedule comes in handy when considering days off and overtime. What do you dislike? Clocking in takes forever. You must submit a picture of yourself everytime you clock in which is nice for accountability but can sometimes be detrimental to employees mental health and take away from productivity hours ...

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AI

Administrator in Non-Profit Organization Management

10/22/19

3.5 out of 5

Zenefits

What do you like best? There are multiple options for tracking time. Can be used as an app on phone or tablet to manually input time or clock in and out. When you request vacation or sick time it tells you how much you will have accrued at the start of your requested dates. What do you dislike? It's a little too organized, so there's a lot of different categories and things to click through. It could be more streamlined. What problems are you solving with the product? What ...

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MW

Matt W

10/16/19

5 out of 5

Zenefits is a great way to manage your business.

What do you like best? Zenefits allows us to track employee time cards and information. What do you dislike? Zenefits is down quite a lot and this causes us to manually track some information. What problems are you solving with the product? What benefits have you realized? Zenefits app and website spend a lot of time down compared to most other services, but the benefits are there as far as usefulness and ease of use.

UI

User in Marketing and Advertising

10/06/19

5 out of 5

User friendly and relevant software

What do you like best? I like that Zenefits encompasses pretty much everything we need that’s Hr related into one platform! What do you dislike? Sometimes the app freezes out and I have to clock in and out the desktop site which can be annoyingl Recommendations to others considering the product: Really great program and super easy to use! What problems are you solving with the product? What benefits have you realized? Can manage my profile (address contact info etc), ...

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D

Darla

09/30/19

5 out of 5

Perfect solution for organizing my team

PROS & CONS What are the best aspects of this product? With Zenefits I can easily manage information about my employess, adjust salaries, approve time off and other things. I like that it’s streamline solution that in the past was little cumbersome but now it’s well improved. It is simple and intuitive solution and I didn’t have trouble in figuring things out. What aspects are problematic or could work better? Some of my team members complain that they cannot easily find information ...

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F

Fanny

09/27/19

4 out of 5

Our HR has streamlined their workflow because of Zenefits

PROS & CONS What are the best aspects of this product? Each module of Zenefits is highly beneficial to our HR since they cover a lot of ground from attendance and benefits to 401k managment. It helps us a lot in keeping up with compliance standards as well. Moreover, the software's built-in resource library enables us to resolve HR or software-related issues immediately. What aspects are problematic or could work better? There are instances when Zenefits' reports are inaccurate, ...

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UI

User in Online Media

09/26/19

5 out of 5

Great for Employees

What do you like best? I love the easy access to pay stubs and time off requests! What do you dislike? I've heard it's harder for the finance managers to use. What problems are you solving with the product? What benefits have you realized? Tracking time off and questions about pay

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].