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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 201-210 out of 545

SM

Sam Matin

11/13/20

5 out of 5

Zenefits is definitely well-suited for…

Zenefits is definitely well-suited for small companies, probably because smaller companies are easier to manage. I've read that there are some complications if doing multiple locations under one company but I'm not there yet. We plan to set up another location, hopefully in the year 2021, and we'll continue with Zenefits anyway due to its ease of use.

ZT

Zack Thompson

11/13/20

5 out of 5

This product is awesome in every way

This product is awesome in every way. They have everything you could think of under the sun as a module you can add a la carte. It's very cost effective. Support is great. Love everything about it!

LP

Larissa Paredes

11/13/20

5 out of 5

Zenefits does it all

Zenefits does it all! I am so happy to have finally found the perfect application to do on boarding and keep track of benefits!

DK

Dusty Kuykendall

11/13/20

5 out of 5

Zenefits - Couldnt be better!

We have been on Zenefits for a couple years now and it has been fantastic. We use it primarily for HR Benefits and time tracking and it is fantastic.

JN

Jenn Nault

11/13/20

4 out of 5

I love EVERYTHING about this product

I love EVERYTHING about this product! It's easy, intuitive, has tons of features and the reporting is amazing. The ONLY down side is the length of time you wait to get responses to support requests - especially if it's tax related.

F

Feedonomics

10/30/20

5 out of 5

Zenefits is fantastic HR software

Zenefits is fantastic HR and benefits software. Has helped us scale onboarding new employees very easily and helped us automate timesheet corrections and payroll.

C

Chris

10/21/20

5 out of 5

Zenefits is very zeneficial for our team.

Zenefits gets all the guesswork out of my burden. Employees can easily update their personal info, provide required documents (for payroll) and keep track of their timesheets. Zenefits also does our quarterly taxes which I dread doing myself.

HM

heliabe m

09/03/20

4.5 out of 5

zenefits: storing data to take care of employees' health

What do you like best? Simple and even cheap program to use. Serves small structures well without raising business costs with an important benefit for employees. zenefits is also customizable and makes computers lighter with its lean proposal What do you dislike? although it is even cheap and usual for small structures, it faced problems in some states of the USA and this creates insecurity in the acquisition of licenses. but in general I classify zenefits as more positive than ...

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MI

Max Ikrom

08/31/20

5 out of 5

We have used Zenefits for a few years…

We have used Zenefits for a few years now. We switched from ADP, and we love it. The interface is super user friendly, dashboard gives you a good idea on where you are standing with your payroll, and even phone app is very simple to use. Every time when I reach out to customer service, the staff are very well trained and knowledgeable. Additionally, the fact that Zenefits take care of submitting withholding taxes is just perfect. Once less thing to worry about.

ER

Ed R

08/28/20

5 out of 5

Revolutionized HR for our School

What do you like best? The level of integration and ease of use on the user end makes this a great solution for any employee. Our employees given a stress-free experience starting from day one, with an intuitive onboarding process, and an easy to manage portal for their day-to-day HR needs. Before using Zenefits, there were a lot of time-consuming manual processes we had to do, using various programs or file systems. Now it's all processed under one system with a simple, guided, and ...

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