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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 191-200 out of 545

SS

Steven Seidman

11/17/20

5 out of 5

Zenefits is a great company!

Zenefits is a great company!

SH

Sarah Heasty

11/17/20

5 out of 5

Great for small businesses!

Zenefits is a great company that is useful for any business, whether you are small or large, and it scales to grow with you. Easy to use, easy to implement, and having everything on an app is great.

B

Barbara

11/17/20

5 out of 5

I love to give credit where credit is…

I love to give credit where credit is due. I have suggested to my HR peers the ease of using Zenefits several times. Our company chose Zenefits to be the HR/Payroll/Benefits management system for our fast growing company because we needed to automate and help employees self administer routine HR related tasks and help us manage this without having to add new FTEs to our HR dept functions. Our CEO did an analytical review of several vendors and Zenefits was by far the most comprehensive at ...

Read more

MR

Meg Riat

11/17/20

5 out of 5

Go with Zenefits, you won't regret it.

Zenefits was implemented at my mid-size company 4 years ago. Since then, we've experienced rapid growth, and Zenefits has been able to accommodate all our needs. The pricing can't be beaten and their model ensures you don't overpay for a feature you're not using. Ther benefits integration is outstanding and has saved my HR team hundreds of hours. Highly recommend for all modules and services. Coming from an HR Director with over 16 years of experience in implementing HRIS type systems, you ...

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TI

Tracy Isacco

11/17/20

4 out of 5

Long time customer of Zenefits

We have been with Zenefits for several years now and have watched them transform from a Benefits company providing HR functions to a Payroll company with Benefits and HR functions. The journey has not always been easy, but I have to say they have always innovated and tried to make things work. My biggest complaint is the help function of payroll... sometimes talking to someone can solve the problem 10 times faster than a thousand emails. That being said, Zenefits listens and adapts to their ...

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MA

Mark A Brandstein

11/16/20

5 out of 5

I rarely rave about products but Zenefits is one to rave about.

I rarely rave about any vendors product so when I do, it means something. I chose Zenefits to be the HR/Payroll/Benefits management system for our small but fast growing company because I needed to automate and help employees self administer routine HR related tasks and help us manage this without having to add new FTEs to our HR dept functions. I did a highly analytical review of several vendors from my checklist of needs, and Zenefits was by far the most comprehensive one at the right ...

Read more

AG

Adam Gaber

11/14/20

5 out of 5

Consolidate your platforms!

Consolidating our HR + Payroll onto Zenefits has been an enormous timesaver. Anyone not using an integrated platform for onboarding, HR, payroll and insurance should seriously consider switching.

MG

Martin Godfrey

11/13/20

5 out of 5

Zenefits Rocks!

Our school uses Zenefits and it's been really great and reliable. I love how intuitive the application is.

SB

Sariah Burton

11/13/20

5 out of 5

Simplifies + Streamlines!

Simplifies + Streamlines! Zenefits is such an intuitive and user friendly platform that just keeps giving.

JC

Jeanette Carroll

11/13/20

5 out of 5

Zenefits is a great platform for HR and…

Zenefits is a great platform for HR and employee management. We find it's easy to use, not only for us as an employer, but for our employees. I like the customization and productivity, as well as the value added services.