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9.5

SpotScore

Zenefits - Payroll Software

Zenefits Reviews in September 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.5

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Zenefits Reviews & Ratings

4.5

Very Good

Based on 520 ratings & 545 reviews

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Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terrible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Handles onboarding, offboarding, payroll, and benefits administration in one workflow, reducing paperwork.

  • Desktop and mobile interfaces are accessible with minimal training.

  • Connects with productivity tools, scheduling systems, and ATS platforms for cross-platform workflows.

  • Stores employee data, benefits, time-off balances, and HR records in a single location.

  • Customer support response times are slow, with limited availability during urgent situations.

  • Some features have no customization options, restricting configuration for specific business needs.

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Showing 181-190 out of 545

MT

Micah Talbert

11/20/20

5 out of 5

Great HR software

Zenefits is a great HR software. We use it for payroll, timeclock, document storage, hiring/firing, etc. It integrates with our 401K and medical so that all rolls into our payroll seamlessly. I highly recommend this - we are smaller company without a separate HR dept and this has been a lifesaver for us.

DW

Doris Weng

11/19/20

5 out of 5

It is great for small business owners.

It is great for small business owners.

DJ

Dolly Jackie Sue

11/19/20

5 out of 5

Zenefits is an excellent payroll and…

Zenefits is an excellent payroll and human resource application. Functionality is very intuitive and work flow accommodates our business very well

CC

Courtney Cantrell

11/19/20

5 out of 5

Love Zenefits

We recently switched to Zenefits last January. It was a life saver for me as an Office Manager. It streamlines and makes processes so much easier for myself and my office staff.

VK

Vanessa Karkis

11/18/20

4 out of 5

Zenefits is a great tool for onboarding…

Zenefits is a great tool for onboarding and general organization of the employees of your organization. It's easy to use for both employee and administrator. Being completely paperless and user friendly, there is not a lot of time spent on explanation of use or training.

A

Allyssa

11/18/20

5 out of 5

Zenefits is a great tool that is easy…

Zenefits is a great tool that is easy to use for all employees. We've enjoyed using Zenefits for the past 5 years, and can't think of any real issues we've had with our experience.

TT

Tom Teynor

11/18/20

5 out of 5

Zenefits fast and easy

Zenefits is a great solution for companies of any size. I enjoy the ability to use as much or as little of their service offering as aligns with our business. Support has been quite good.

TR

Tim Ryan

11/18/20

5 out of 5

Great Software, Okay Support

As an organization, we’ve been using Zenefits as our HRIS for over a year. It has been very helpful in streamlining our onboarding process for new hires, headcount & org chart reporting. Overall, we’ve been pleased with the software solution & the support we've received is hit or miss depending on the representative assigned to the issue. Recently, we started utilizing the platform’s payroll feature. Payroll is satisfactory, but missing a few features that would greatly assist in our ...

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GO

Garden of Hope NY

11/18/20

5 out of 5

easy to use and good for…

An easy HR software to use and good for small businesses.

JW

Joy Wilson

11/18/20

5 out of 5

Zenefits streamlined and simplified our…

Zenefits streamlined and simplified our HR! As the only HR person, Zenefits allows me to support all of our employees as if they had an entire HR department at their disposal. The online portal streamlines my HR management and provides the employees with 24 hour access to HR info.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].