Zenefits Reviews in September 2026: User Ratings, Pros & Cons

Great platform!

Zenefits is easy to use as an administrator and easy for my employees. It is great that everything is in one place!

"Zenefits is terrific HR and payroll solution for smaller businesses"

What do you like best about Zenefits? The cost and ease of use make Zenefits a great choice. What do you dislike about Zenefits? Customer service can be challenging to reach at times. What problems is Zenefits solving and how is that benefiting you? We are expanding and hiring more and more employees remotely. Zenefits has helped us navigate the state and local tax issues as they arise.

Highly Recommend Zenefits!

Great platform that really encompasses almost everything you could possibly need to help your business to run smoothly. We have 3 companies and use Zenefits for all 3. Highly recommend them!

Zenefits is the perfect platform to manage your payroll, benefits, 401k and HR.

Zenefits is the perfect platform for any small to medium size business. I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform. Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues. I have now used them for about 7 years with three different companies and I don't plan on going anywhere. Did I mention they also make all your payroll taxes for ...

Great for small and growing companies

Zenefits has been a great HRIS for our small but growing company! We have employees all over the US and Canada, and it makes onboarding, time off, and benefits a breeze. There is also a ton of great resources not just for the software, but also for educational/regulation purposes.

"Low cost, all in one solution"

What do you like best about Zenefits? Low cost, all in one solution to help our business grow What do you dislike about Zenefits? customer support is web based not phone based Recommendations to others considering Zenefits: We brought in Zenefits to offer an all in one payroll and compliance automated process for a low cost for immediate needs, but scalable as we grow. Within a year we went from 5 employees to 20 w/ Zenefits! What problems is Zenefits solving and how is that benefiting ...

Good Service

We're a business that's used Zenefits for about two years now. They've helped take the headache out of our HR and payroll needs. Simple interface to understand and easy to use. We're planning to renew for a third year. Would recommend their service.

Zenefits is scalable and intuitive

Zenefits is scalable and intuitive Zenefits is easy to use. It doesn't require much training and I was able to learn on the job. But it does provide training and the account managers are responsive and helpful. We went from 30 employees to 120 within a year and are still growing. Payroll is easy and doesn't require too much attention.

"Amazing HR and Payroll System for Small Businesses"

What do you like best about Zenefits? Zenefits is an awesome HR and Payroll platform! It is very user-friendly both from an employer and employee perspective. Reporting is easy and customizable! I definiely would highly recommend it! What do you dislike about Zenefits? Sometimes customer service is a little slow. What problems is Zenefits solving and how is that benefiting you? We love the efficiency in HR and Payroll processing platforms that Zenefits provides.

"Zenefits is 5 stars"

What do you like best about Zenefits? Our company loves that Payroll, HR, Onboarding, and Health benefit management are all in one place. What do you dislike about Zenefits? Some help desk issues do have a wait time to get handled. But they do get handled. Recommendations to others considering Zenefits: Give it a try to have all your HR needs in one place. What problems is Zenefits solving and how is that benefiting you? Having Payroll, HR, Onboarding, and Health benefit management all in ...