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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in June 2026: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Spotsaas Editor’s POV

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 121-130 out of 545

JB

Jai B

09/28/21

5 out of 5

"Zenefits is the perfect platform to manage your payroll, benefits, 401k, and HR for small businesses"

What do you like best about Zenefits? Zenefits is the perfect platform for any small to medium-size business. I am an entrepreneur, Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user-friendly platform. Their customer service is fantastic, and I love the peace of mind of having HR experts in my corner for any employee-related issues. I have now used them for about sevenyears with three different companies, and I don't plan on going anywhere. Did I mention they ...

Read more

AU

Anonymous User

09/28/21

5 out of 5

"Good Service"

What do you like best about Zenefits? Helps automate HR and payroll functions, easy to use interface, competitive pricing. What do you dislike about Zenefits? They can sometimes have a wait for answers from customer service. What problems is Zenefits solving and how is that benefiting you? Reduce internal work for payroll and HR functions. It has saved us time internally.

JV

Javier Villarreal

09/28/21

5 out of 5

Plug n Play, HR Made Easy!

Before Zenefits, I had no idea that HR management could be handled through a 3rd party company, much less over the internet. I was skeptical about that whole thing, but after working with them, I found that it's not only easy, but they are taking care of scenarios I hadn't really given any thought to. A good example of this is the employee handbook. They made that extremely easy because they ask basic questions and then automate the creation of the handbook based on your answers. I was ...

Read more

CS

Casey Stolts

09/28/21

5 out of 5

Easy

Always had help! easy to use.

PC

Patricia Castillo

09/28/21

5 out of 5

This has been very helpful

Date of experience: September 29, 2021

TE

Teressa Elliott

09/28/21

5 out of 5

Makes onboarding and benefit admin super easy!

Our employees love it!

AS

adam swartley

09/28/21

5 out of 5

Been a great cost effective service for…

Been a great cost effective service for HR and Payroll.

TC

Tiffani Creamer

09/28/21

5 out of 5

Zenefits is a great platform for all…

Zenefits is a great platform for all HRIS needs. I love how customizable it is and how when you sign up for other platforms that partner with them its so eazy and connects so well. The one thing I wish they had was an internal ATS system. If they had an ATS, it would be perfect!

OS

Oliver Strube

09/28/21

5 out of 5

For the most part I really like working…

For the most part I really like working in Zenefits. It's intuitive, mostly, and definitely a time saver for our company. The only issue I really have is with the time-keeper app. It's glitchy and updating hours for employees is time consuming and cumbersome. That said it's a huge step up from paper time cards that need to be manually entered. Payroll is a cinch for the most part and the fact that off cycle payrolls are at no extra charge is a huge plus.

ML

Michael Lang

09/28/21

5 out of 5

I love not worrying about doing payroll…

I love not worrying about doing payroll and managing employee time off or filing payroll taxes. Thanks Zenefits for doing all of that for me.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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