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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 141-150 out of 545

AU

Anonymous User

09/27/21

5 out of 5

"Zenefits is terrific HR and payroll solution for smaller businesses"

What do you like best about Zenefits? The cost and ease of use make Zenefits a great choice. What do you dislike about Zenefits? Customer service can be challenging to reach at times. What problems is Zenefits solving and how is that benefiting you? We are expanding and hiring more and more employees remotely. Zenefits has helped us navigate the state and local tax issues as they arise.

AU

Anonymous User

09/27/21

5 out of 5

"Anyone can learn to use it!"

What do you like best about Zenefits? The ease of using and the technical support when I needed it What do you dislike about Zenefits? Sometimes I can't refind what I need easily. Could be more intuitive. What problems is Zenefits solving and how is that benefiting you? Not being familiar with human resources at all, it has allowed me to hire, pay employees, not worry about quarterly taxes getting paid, run reports when needed, year-end reports for accountants. I have confidence it is all ...

Read more

MB

Michelle Ben

09/27/21

5 out of 5

Many Thanks!

Such a great platform where our clients shop with confidence, and therefore we are able to deliver rich insights to help our businesses improve the experiences we offer.

AU

Anonymous User

09/27/21

5 out of 5

"Zenefits is 5 stars"

What do you like best about Zenefits? Our company loves that Payroll, HR, Onboarding, and Health benefit management are all in one place. What do you dislike about Zenefits? Some help desk issues do have a wait time to get handled. But they do get handled. Recommendations to others considering Zenefits: Give it a try to have all your HR needs in one place. What problems is Zenefits solving and how is that benefiting you? Having Payroll, HR, Onboarding, and Health benefit management all in ...

Read more

M

Matt

09/27/21

5 out of 5

Helped my HR workload!

Great tool for new or established businesses. It made payroll and PTO management turnkey! It is not the best scheduling tool, but it does have a scheduling feature (but that was not sure important to us). I also brought my own insurance broker into Zenefits, which is the best of both worlds!

ES

Emily Slaugenhoup

09/27/21

5 out of 5

Great for small and growing companies

Zenefits has been a great HRIS for our small but growing company! We have employees all over the US and Canada, and it makes onboarding, time off, and benefits a breeze. There is also a ton of great resources not just for the software, but also for educational/regulation purposes.

T

Tony

09/27/21

5 out of 5

Easy to use

Easy to use. Very comprehensive and helpdesk is responsive and helpful.

GP

Grizzlies Prep Information

09/27/21

5 out of 5

Zenefits does a lot for less

Zenefits has been crucial as we've scaled our organization from around 12 employees to nearly 50. The platform is easy to use both as an administrator and employee, and the tech support is excellent. It's a great HRIS, and it's even better when you consider the cost.

S

Sarah

09/26/21

5 out of 5

Easy to use platform

Easy to use platform. Haven't had many issues either.

MM

Michaeli M

09/26/21

5 out of 5

I love using Zenefits

I love using Zenefits for their onboarding and benefit administration! It's a super easy way to keep all of the information safe and accessible!