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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 111-120 out of 545

TC

Tiffani C

09/29/21

5 out of 5

"Zenefits does the job"

What do you like best about Zenefits? ease of use, customizable, different modules, one-stop-shop What do you dislike about Zenefits? no ATS, scheduling module coulf use more features Recommendations to others considering Zenefits: Its a great platform. If you need a full service ATS, then you will have to go outside for that, JAZZHR works well with them. Also if you need a more elaborate scheduling platform this is not that robust. What problems is Zenefits solving and how is that ...

Read more

RB

Rich Bard

09/29/21

5 out of 5

A must have for our company

I confess to not having used any other HR/payroll software before. With that said, having a trusted company handle payroll and organize all of my HR information is incredibly helpful. We are a distributed, fully remote company. Zenefits guides us through the registration process for each state, which would be a nightmare to figure out on my own each time we hire someone in a new state. The apps (both phone and for Mac) are intuitive and easy to use.

MH

Mario Hernandez

09/28/21

5 out of 5

Excellent HR platform

I am a customer of Zenefits and they offer an excellent platform in managing HR functions. We have been a customer for over 5 years and the platform continues to get better and offer more options to make the HR function easier to manage for our company.

JB

Jai B

09/28/21

5 out of 5

"Zenefits is the perfect platform to manage your payroll, benefits, 401k, and HR for small businesses"

What do you like best about Zenefits? Zenefits is the perfect platform for any small to medium-size business. I am an entrepreneur, Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user-friendly platform. Their customer service is fantastic, and I love the peace of mind of having HR experts in my corner for any employee-related issues. I have now used them for about sevenyears with three different companies, and I don't plan on going anywhere. Did I mention they ...

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M

Margaret

09/28/21

5 out of 5

Zenefits is my favorite payroll…

Zenefits is my favorite payroll provider. I have used them all (ADP, Zenefits, Gusto, Intuit Payroll etc etc) and none compare in terms of features and price.

ML

Michael Lang

09/28/21

5 out of 5

I love not worrying about doing payroll…

I love not worrying about doing payroll and managing employee time off or filing payroll taxes. Thanks Zenefits for doing all of that for me.

TE

Teressa Elliott

09/28/21

5 out of 5

Makes onboarding and benefit admin super easy!

Our employees love it!

CS

Casey Stolts

09/28/21

5 out of 5

Easy

Always had help! easy to use.

PG

Patti Gates

09/28/21

5 out of 5

HR & Payroll Made Simple!

I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, they never fail to send me reminders to ensure we are successful and compliant with all processes. Always a great experience!

TZ

Theresa Zhang

09/28/21

5 out of 5

Zenefits is a payroll user friendly…

Zenefits is a payroll user friendly platform. It can combine all the payroll reports into a simple one report with different states, which help us save a lot of time to make J/E. Highly recommend it.