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9.5

Spot Score

Zenefits - Payroll Software

Zenefits Reviews in May 2025: User Ratings, Pros & Cons

Streamline payroll and stay compliant with ease.

4.1

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Zenefits offers custom pricing plan

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Zenefits Reviews & Ratings

4.1

Very Good

Based on 1605 ratings & 545 reviews

Rating Distribution

Excellent

(394)

Very Good

(102)

Good

(19)

Poor

(13)

Terible

(17)

Expert's Review

Zenefits is a robust and user-friendly platform that has garnered widespread appreciation for its ability to streamline vital HR, payroll, and benefits management processes for companies of all sizes. Its all-in-one approach simplifies complex tasks such as onboarding, PTO management, payroll processing, and compliance, all while offering seamless integrations ...Read more

Zenefits pros and cons

  • Streamlines HR processes, including onboarding, offboarding, payroll, and benefits administration, saving time and reducing paperwork.

  • Easy to use, with an intuitive and user-friendly interface accessible via desktop and mobile.

  • Robust integrations with other productivity tools, scheduling systems, and ATS for seamless workflow management.

  • Centralized platform for managing employee data, benefits, time off, and other HR essentials in one place.

  • Customer support response times are often slow, with limited availability or delays in urgent situations.

  • Some features lack customization options, which can restrict tailoring to specific business needs.

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Showing 101-110 out of 545

BK

Byung Kim

09/30/21

5 out of 5

One Stop Solution

We looked at several options to handle our company's payroll and employee recordkeeping and after much research decided to go with Zenefits. We have been using Zenefits for more than 2 years and couldn't be happier.

MG

Margaret G

09/29/21

5 out of 5

"Zenefits is the best"

What do you like best about Zenefits? Affordable, very flexible (can run as many pay runs a month as you'd like for the same price), all online, easy to use What do you dislike about Zenefits? Sometimes it can take a while to get ahold of support Recommendations to others considering Zenefits: Zenefits is my favorite payroll provider. I have used them all (ADP, Zenefits, Gusto, Intuit Payroll etc etc) and none compare in terms of features and price. What problems is Zenefits solving and how ...

Read more

TC

Tiffani C

09/29/21

5 out of 5

"Zenefits does the job"

What do you like best about Zenefits? ease of use, customizable, different modules, one-stop-shop What do you dislike about Zenefits? no ATS, scheduling module coulf use more features Recommendations to others considering Zenefits: Its a great platform. If you need a full service ATS, then you will have to go outside for that, JAZZHR works well with them. Also if you need a more elaborate scheduling platform this is not that robust. What problems is Zenefits solving and how is that ...

Read more

ML

Michael L

09/29/21

5 out of 5

"I love not worrying about doing payroll"

What do you like best about Zenefits? payroll runs are easy and taxes are processed and submitted for me. What do you dislike about Zenefits? 5 user minimum for payroll, which is not ideal for small startups. What problems is Zenefits solving and how is that benefiting you? Running payroll. I haven't had to worry about taxes.

M

Michelle

09/29/21

5 out of 5

Highly intuitive one-stop HRIS

We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and onboarding is streamlined.

BJ

Ben J

09/29/21

5 out of 5

"Great Addition to Tech Stack"

What do you like best about Zenefits? We started using Zenefits a year ago. It has been a great experience and revolutionized our operations. From payroll to employee benefits to performance reviews, we've been thrilled with our transition to Zenefits. What do you dislike about Zenefits? I wish there was a more robust time off feature, as you're only able to have three types of time off. What problems is Zenefits solving and how is that benefiting you? Payroll, Time off, benefits ...

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RB

Rich Bard

09/29/21

5 out of 5

A must have for our company

I confess to not having used any other HR/payroll software before. With that said, having a trusted company handle payroll and organize all of my HR information is incredibly helpful. We are a distributed, fully remote company. Zenefits guides us through the registration process for each state, which would be a nightmare to figure out on my own each time we hire someone in a new state. The apps (both phone and for Mac) are intuitive and easy to use.

PG

Patti G

09/29/21

5 out of 5

"HR & Payroll Made Simple"

What do you like best about Zenefits? It is user friendly. It allows us to manage all staff with ease. What do you dislike about Zenefits? Support hold times can exceed 25 minutes, but they are always helpful and friendly once reached! Recommendations to others considering Zenefits: I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, ...

Read more

DH

Donna Hoang

09/29/21

5 out of 5

This is a simple user friendly HRIS for…

This is a simple user friendly HRIS for small companies. We use this for typically HR onboarding and benefits enrollment. Although it does have multiple apps for HR usage. We are a small company with less than 100 and more than 50 employees and it works well so far. The system and does require human review just like any other system, regular update and is good and beneficial as the user makes it. We have used this since 2016. Overall I give it a 5 star.

AU

Anonymous User

09/29/21

5 out of 5

"Zenefits is a great HR Platform!"

What do you like best about Zenefits? Zenefits has been an easy, user-friendly platform to use! We have a small business, and it has all that we need for an HR Platform. It is also very budget-friendly. What do you dislike about Zenefits? I think that Zenefits continues to improve and add more modules. I can't wait to see what else they add. What problems is Zenefits solving and how is that benefiting you? We have been using Zenefits for onboarding/cobra/benefits administration.