Zenefits Reviews in September 2026: User Ratings, Pros & Cons

One Stop Solution

We looked at several options to handle our company's payroll and employee recordkeeping and after much research decided to go with Zenefits. We have been using Zenefits for more than 2 years and couldn't be happier.

"HR & Payroll Made Simple"

What do you like best about Zenefits? It is user friendly. It allows us to manage all staff with ease. What do you dislike about Zenefits? Support hold times can exceed 25 minutes, but they are always helpful and friendly once reached! Recommendations to others considering Zenefits: I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, ...

"Zenefits is the best"

What do you like best about Zenefits? Affordable, very flexible (can run as many pay runs a month as you'd like for the same price), all online, easy to use What do you dislike about Zenefits? Sometimes it can take a while to get ahold of support Recommendations to others considering Zenefits: Zenefits is my favorite payroll provider. I have used them all (ADP, Zenefits, Gusto, Intuit Payroll etc etc) and none compare in terms of features and price. What problems is Zenefits solving and how ...

"Zenefits does the job"

What do you like best about Zenefits? ease of use, customizable, different modules, one-stop-shop What do you dislike about Zenefits? no ATS, scheduling module coulf use more features Recommendations to others considering Zenefits: Its a great platform. If you need a full service ATS, then you will have to go outside for that, JAZZHR works well with them. Also if you need a more elaborate scheduling platform this is not that robust. What problems is Zenefits solving and how is that ...

Excellent HR Platform for Small to Medium Sized Companies

When we were considering HR software back in 2015, we set up demos and reviewed many different options, but based upon the needs of our company Zenefits was the best choice. It was a seamless and easy transition once we made the switch. We were able to set up and customize Zenefits so we could accomplish what we need to with the platform. Using the Zenefits platform for our hiring and onboarding has allowed us to streamline our hiring process which was especially helpful during the peak of ...

Highly intuitive one-stop HRIS

We have been using Zenefits for a few years now for all of our payroll, benefit and PTO tracking needs. It has been a great tool and place to keep all employee history, documents and information stored. We are a fully remote company and have employees in 30+ states, and the ability to have Zenefits take care of all of the tax filings for all of the many accounts we have makes our lives so much easier. Everything is templated so that our hiring and onboarding is streamlined.

"Great HR platform for small companies"

What do you like best about Zenefits? Easy to use for HR payroll and benefits. What do you dislike about Zenefits? FSA supports could use some help and faster responses. Recommendations to others considering Zenefits: Check it out for small companies needing HR help. What problems is Zenefits solving and how is that benefiting you? I was solving my hr and benefits needs.

A must have for our company

I confess to not having used any other HR/payroll software before. With that said, having a trusted company handle payroll and organize all of my HR information is incredibly helpful. We are a distributed, fully remote company. Zenefits guides us through the registration process for each state, which would be a nightmare to figure out on my own each time we hire someone in a new state. The apps (both phone and for Mac) are intuitive and easy to use.

"Zenefits is a great HR Platform!"

What do you like best about Zenefits? Zenefits has been an easy, user-friendly platform to use! We have a small business, and it has all that we need for an HR Platform. It is also very budget-friendly. What do you dislike about Zenefits? I think that Zenefits continues to improve and add more modules. I can't wait to see what else they add. What problems is Zenefits solving and how is that benefiting you? We have been using Zenefits for onboarding/cobra/benefits administration.

"I love not worrying about doing payroll"

What do you like best about Zenefits? payroll runs are easy and taxes are processed and submitted for me. What do you dislike about Zenefits? 5 user minimum for payroll, which is not ideal for small startups. What problems is Zenefits solving and how is that benefiting you? Running payroll. I haven't had to worry about taxes.