Zapier Reviews in May 2025: User Ratings, Pros & Cons

Awesome System

What do you like best? Easy integration for non technical people What do you dislike? Wish the code apps allowed for more complex work with longer time outs What problems are you solving with the product? What benefits have you realized? Most of our order flow in our shipping system runs off Zapier, critical to our business and works flawlessly

Data wizardry of the highest order

What do you like best? The endless array of options and combinations of tools is awesome. It also talks to each app very well, the integration is pretty much seamless. On top of that, the support crew is always top notch, professional and prompt. What do you dislike? The new interface is a little oversimplified. As a bit of a data geek I like to have a UI that lets me poke around, and the updated experience is a little too railroaded for my taste. Recommendations to others ...

Zapier is the perfect tool to simplify integrations

What do you like best? I was always interested in IT but I was no developer. Zapier was the first tool that really helped me to understand how integrations work. It started with adding data to a Google Spreadsheet and now I'm writing my own customs requests through the webhook Zap. Zapier really contributed to all the knowledge I have today about optimizing processes within our company. What do you dislike? I miss copying previous steps within my zap. I usually, need to recreate ...

System administrator

What do you like best? Zapier is the backbone of some of the backend functions running within our company. Without its automation abilities, I don't know where we would have been. What do you dislike? The speed at which certain Zaps take place...Sometimes that is not dependent on Zapier, as with the Google related ones like spreadsheets and calendar, but it would be nice if it was faster. Recommendations to others considering the product: Ask the zapier team if you don't know ...

We love it like holidays!

What do you like best? Brings together all the Apps and services we're using combined with a stunning support and a good documentation. What do you dislike? There is no copy-paste function to copy similar parts from one zap to an other or inside the same zap or path. What problems are you solving with the product? What benefits have you realized? Less stupid data processing work. Things are shared automatically from mail to accounting to controlling to reports etc.

Indispensable marketing tool

What do you like best? Zapier helps me do my job quicker and allows me flexibility beyond what my current tools offer. What do you dislike? Its more technical than Zapier would make you think it is so going into thinking its really really easy will be disappointed. While it is easy, you do need to put in some time to understand the intricacies of API, small code, and why/how tools connect to each other. Recommendations to others considering the product: Put in some time to ...

Where Would My Business Be Without Zapier?

What do you like best? Zapier is the single-most valuable tech advancement that my business has adopted since we opened in 2010. Zapier allows my business to be more efficient, more productive, and more client-centric! Zapier will enable us to operate with far lower costs and at a more significant profit margin. What do you dislike? At times, setting up zaps may get confusing. However, once you learn the process, it becomes second nature. Recommendations to others considering the ...

Awesome tool to connect several platforms

What do you like best? I really like the UX of the tool, all the features to parse data, connect all platforms, even webhooks. Support is really good also, all problems I had was resolved very quick. It has a lot of utilities and data parsers that makes really easy the integrations, this provides a lot of flexibility when you are creating complex integrations between all platforms. What do you dislike? I don't like that inital data to fetch is stored and is not updated if I change ...

The democratization of software development

What do you like best? The Zapier builder is a great front-end solution that enables me (technical PM) the ability to reduce my dependence on engineering. What do you dislike? Lack of consistency/standardization of triggers and actions across applications can be frustrating sometimes. Recommendations to others considering the product: Go for it! Even when you scale and have a $300+ per month bill, running tens of thousands of tasks, compared to a full time dev ($10k per month) ...

Great tool for non-developers to do developer things.

What do you like best? The easy of use and ability to make flexible solutions quickly without having to go through a development team. What do you dislike? The new update to the design of the task editor makes it more difficult to make quick changes. What problems are you solving with the product? What benefits have you realized? Creating automated communication flows across multiple platforms.