Zammad Pricing Plans in 2026
Open-source helpdesk platform from Germany
Trusted by 2M+ software buyers annually.
Main Features
- Full Text Search
- Knowledge Base
- Multi-Channel Communication
- Multi-language Support
Pricing
Starts from €9/User/Month
Zammad Pricing
Free Trial
Not available
Starting Price
€9 / /User/Month
Pricing Model
Zammad Pricing Plans Explained
Need a plan for 50+ users?
Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Zammad supports data import to get you set up quickly.
Pricing sourced from Zammad's official website as of May 2026. For the latest pricing, visit their website.
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Frequently Asked Questions (FAQs)
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Zammad does not offer a free trial or free plan. All plans are paid. Contact the Zammad team for a demo or visit their pricing page for current options.
Zammad offers subscription pricing. Plans start from €9//User/Month. View all Zammad pricing plans →
The starting price of Zammad is €9/User/Month
Zammad does not currently offer a free plan. All plans are paid. Visit the pricing page to see current options.
Annual billing discounts vary by plan. Visit Zammad's pricing page to compare monthly vs annual rates.
Most SaaS products including Zammad allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Zammad's terms or contact their support team for details.
Zammad offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale. See all plans to find the best fit.
Free pricing comparison
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- Plan-by-plan price breakdown
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- Hidden-cost and annual-discount notes
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
