Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Cant really go wrong

What do you like best? You can't go wrong with adding customer reviews to your sites. It makes your website look a lot more legitimate and also gives clients who are on the fence a good push to purchase from you. We use our client reviews all the time to let new clients know of our service and products. It is a wonderful feature! What do you dislike? Sometimes the interface can be hard to use and update if you are not tech savvy. What problems are you solving with the product? ...

Great Product

What do you like best? I like the fact that our customers can give honest feedback on specific products or the overall service of All Star Medical. What do you dislike? I wish you could make the automated email a little friendlier. Recommendations to others considering the product: yes What problems are you solving with the product? What benefits have you realized? We are seeing what our customers want by there feedback. We saw that we needed to offer daily rentals ...

Excellent App!

What do you like best? I love the ease of use and user interface within the app. It makes it simple for the customers to write the review, and for the moderator as well. What do you dislike? Honestly, there really isn't anything to dislike. The entire app is well designed. What problems are you solving with the product? What benefits have you realized? By using this app, we have been able to answer questions for customers to better meet their needs. With reviews we can see ...

Great review app that works well with Bigcommerce

What do you like best? I was looking for a review app that was easy to use and install, and worked with the Bigcommerce platform. Yotpo met all those needs. I have been using it at least a year, and get a good response to the email review requests it sent out. The "verified" thing that it shows when someone has purchased the product helps conversions, I believe. What do you dislike? Enterprise version is way too expensive to work on my level of store. What problems are you ...

Great Product & Great Service

What do you like best? Easy to use, support is always fast to respond What do you dislike? The prices aren't as competitive as we'd like them to be Recommendations to others considering the product: Lower prices for smaller businesses. What problems are you solving with the product? What benefits have you realized? Product assurance and credibility is now much greater with real reviews in place

Most complete Review and Rating system

What do you like best? Yotpo is the most complete Review and Rating system because is full compatible with my ecommerce platform Prestashop. Yotpo includes a fabulous email system that keeps in touch with our customers. Return customers constantly look for new purchases. Yotpo is a transparent system that prevents be manipulated by managers or customers, giving much lot of credibility to this solution. What do you dislike? I consider that maybe to be incorporated more quantity of ...

The only one we pay for

What do you like best? Very easy to use. Very good support. When they started out they didn't have a "light" plan, but after we (and probably several other people) suggested it, they started offering it. We are a small business, and this is basically the only module/add-on/service that we pay for. It is worth it. What do you dislike? The pricing of the more professional plans is completely out of our league. It would be nice to be able to pay separately for some additional feature. ...

Best Company Ever!

What do you like best? I love Yotpo, From their customer service to all the amazing features they offer its the best company i ever seen yet, its very easy to use, my customer are able to review super quick and easy! i also love to be able to have the feature of frequently ask questions, my customers are my top priority and Yotpo helps us make our customer experience super easy and incredible. Thank you Yotpo! What do you dislike? Everything is perfect until now, fortunately ...

Yotpo is a must-have for any business

What do you like best? We started using Yotpo a little over a year and a half ago, knowing it was important to build social cred & trust for shoppers browsing our main store website (separate from our Etsy shop, which already has this feature built-in to the marketplace). However, I admit that I was very wary of the initial process of getting this function setup, dreading the early days when the # of reviews would be really low -- making us look like we had low traffic / low sales (even ...

Crucial to our business

What do you like best? It's awesome. Probably hard to pick just one thing, but the ease of use is probably the best part. We set it up and then don't have to worry about it ever again. It's perfect. What do you dislike? We've had a few issues with our widget not displaying but those haven't been hard to resolve. What problems are you solving with the product? What benefits have you realized? We use yotpo to provide the social validation that our customers need to help them ...