Yotpo Reviews in June 2026: User Ratings, Pros & Cons

A Great Tool to Grow Your Brand's Reputation

What do you like best? What I like best about Yotpo is how easily it integrates with Shopify stores as well as their apps like Kit. What do you dislike? I wish there was a box or link to use when an automated review email is sent and the customer has not received the product yet. Then to have an automated follow-up email sent to us to reschedule a review email. What problems are you solving with the product? What benefits have you realized? This is solving our credibility ...

Easy to use, very effective in generating reviews!

What do you like best? Setup was super easy, started generating reviews in a matter of hours. Template is somewhat customizable, and our audience seems to respond very well to the coupon offers! What do you dislike? Really not too much. Would be great to have multiple ways of displaying the reviews, but overall I've been nothing but satisfied with the tool. What problems are you solving with the product? What benefits have you realized? We needed to show the voice of our ...

Great review app, but not worth the current pricing

What do you like best? Yotpo has quite a lot of features, though since we're under a grandfathered plan we don't have access unless we upgrade to an overpriced plan. I love the review summary at the top of the reviews widget on product pages. Yotpo's review system visually appears similar to Amazon's layout, which is a good thing. Besides user submitted photos, it hits all the points for review software. I believe they are developing or have launched user photos, though it wasn't added ...

Review of Yotpo

What do you like best? The automation of Yotpo saves our team a lot of time. What do you dislike? The automated review email goes out after a purchase, so it doesn't work with pre-order items. What problems are you solving with the product? What benefits have you realized? We are solving the problem of gathering reviews.

Best review app period.

What do you like best? Have to say Yotpo is truly our best on site app.. I believe the customers like/read/trust the reviews. Yotpo has become a major part of our day to day customer engagement strategy. I love that new features are constantly being added. Their customer service is top notch. This app offers a heck of a lot of great features for the low price of free. You need to pay more if you want to use more features, but every penny worth. The cost is high for a business of our ...

Yotpo is a great out of the box eCommerce review system

What do you like best? Yotpo is extremely easy to set up especially with Woocommerce. The price is right and there's a number of great features that you get out of the box, an excellent system for getting quality (real) reviews for any ecommerce store. What do you dislike? No API so very difficult to do anything special with the Yotpo system. If you don't like how any of the embed features look or work you either have to do some hacking or just deal with it. Recommendations to ...

Great product. Keeps getting better.

What do you like best? Can't beat the feature set for the price that we pay! What do you dislike? The admin still needs some polishing in various places. What problems are you solving with the product? What benefits have you realized? Ratings & reviews; customer engagement; product information sourcing;

Yotpo for Reviews

What do you like best? Yotpo has helped me to receive reviews on my products What do you dislike? The pricing is too high for me to upgrade my account What problems are you solving with the product? What benefits have you realized? Getting people to review products has helped and benefited me

Five Star App

What do you like best? Simple to use and customizable. Best customer review app out there for Shopify. I was looking for a customer review solution and Yotpo got great feedback from other shopify stores so I decided to take a chance and use it. I have never heard anyone say they didn't like Yotpo or didn't have a good experience using it. What do you dislike? Nothing. It has everything that I need as a Shopify business owner. There is no need for me to switch to another solution at ...

Excellent review app that rivals more expensive solutions

What do you like best? The free version is great (rare) and the paid version is excellent. The automated emails after a purchase are spot on, the configurability of everything is very good. Star ratings etc all standard for google and so on. Platform is good, ability for customer to leave a review from within their email client is perfect. The Q/A feature is great. Recommended products and coupon delivery after reviewing is also very good. All in all Yotpo has a ...