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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo Reviews in June 2025: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Expert's Review

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 21-30 out of 336

FA

Femique AB

03/13/23

5 out of 5

Great app and customer service!

It's extremely easy to add the app and I can customize it according to our needs. And their customer service is the best! Helped me massively when I needed help!

AY

Adrian Yates

03/13/23

5 out of 5

Simoun the support agent was able to…

Simoun the support agent was able to provide me with a solution in quick time so happy with the service level from them.

MF

McKenna Flynn

03/13/23

5 out of 5

immediate assistance

Immediately helped me accomplish what I needed on my website! Very helpful.

B

Ben

03/13/23

5 out of 5

Warly was very fast and efficient in…

Warly was very fast and efficient in getting me my DKIM records. I honestly wasn't expected the chat support to be very knowledgeable about DKIM records but Warly got them over to me right away!

D

David

03/12/23

5 out of 5

Joian X was helpful and available to…

Joian X was helpful and available to support my request quickly.

JF

Janita Ford

03/12/23

5 out of 5

Joian Z was amazing

Joian Z was amazing. Our interaction was fast and to the point. I wasnt finding all of my website's reviews originally. Joian was able to assist with locating them as well update the settings so I can see all of the reviews I was expecting to. I will continue to use this app.

MS

Mitul Shah

03/12/23

5 out of 5

Great customer service

Great customer service. Thanks Sugar L for quick fix .

RF

Ray Fin

03/12/23

5 out of 5

Satisfied Customer

Very quick in response and resolved my problem immediately

RL

Rachel Lawson

03/10/23

5 out of 5

James Edmar was a great help to my…

James Edmar was a great help to my question and managed to fix the issues quickly.

BE

Beth Engelhardt

03/10/23

5 out of 5

James was wonderful explaining

James was able to explain everything that I needed to do to get the reviews onto our website! Thank you so much!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].