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9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

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Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 31-40 out of 336

OO

Out of Darkness Candle Co

03/10/23

5 out of 5

Very quick responses and resolved my…

Very quick responses and resolved my problem for me so efficiently! Excellent customer service.

BE

Beth Engelhardt

03/10/23

5 out of 5

James was wonderful explaining

James was able to explain everything that I needed to do to get the reviews onto our website! Thank you so much!

N

Natalie

03/10/23

5 out of 5

Quick support

Allen M was super quick, helpful and professional!

OO

Out of Darkness Candle Co

03/10/23

5 out of 5

Very quick responses and resolved my…

Very quick responses and resolved my problem for me so efficiently! Excellent customer service.

MV

Mela Vitamins

03/09/23

5 out of 5

Great Customer Support - Especially Ronel R!

I have been using yotpo for 6 months now, and their customer support is always available to answer questions and help find solutions. I had a few questions today, and Ronel R was able to answer them quickly and was super helpful!

NH

Natalie Harrison

03/09/23

5 out of 5

Lemuel was fantastic and really helped…

Lemuel was fantastic and really helped me with all my questions :)

O

Ole

03/09/23

5 out of 5

Great help

Great help from Sugar to fix issue.

HH

Henry Huynh

03/09/23

5 out of 5

Very good

Very good! Quick and reliable! Sugar needs a raise for helping us with quick answers and providing help!

O

Ole

03/09/23

5 out of 5

Great help

Great help from Sugar to fix issue.

MV

Mela Vitamins

03/09/23

5 out of 5

Great Customer Support - Especially Ronel R!

I have been using yotpo for 6 months now, and their customer support is always available to answer questions and help find solutions. I had a few questions today, and Ronel R was able to answer them quickly and was super helpful!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].