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9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

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Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 11-20 out of 336

KE

Kristina Ermina Žadeikaitė

04/04/23

5 out of 5

Super support

Support is super helpful every single time. And so quick!

MM

Maureen Moreno

04/03/23

5 out of 5

Great Customer Service

Yotpo is a great review system, and their supportive staff are well trained.

K

Kevin

04/03/23

5 out of 5

Thanks James!

I had an exceptional experience with James, primarily due to their sincere concern for our business and their unwavering commitment to providing the best possible assistance.

J

Johanna

04/02/23

5 out of 5

Got some help from Doner who refreshed…

Got some help from Doner who refreshed a widget for my store. Very helpful and appreciated! Thank you Doner!

N

Nancy

04/02/23

5 out of 5

Thanks for solving my issue!

Date of experience: April 03, 2023

RP

Rohit P

04/02/23

5 out of 5

Yotpo customer support is super good

Date of experience: April 03, 2023

OM

O. Moore

03/16/23

5 out of 5

Allen M was a great

Allen M was a great help, quick too. I appreciate his work.

OS

Olivia Sepel

03/14/23

5 out of 5

James was amazing

James was amazing - wow. great company.

AK

Alice Karlsson

03/13/23

5 out of 5

Great help from Sugar L

Date of experience: March 14, 2023

JW

Jeffrey Wilson

03/13/23

5 out of 5

They helped me resolve my issues

Date of experience: March 14, 2023

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].