Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Great app to get reviews and ratings

PROS & CONS What are the best aspects of this product? Yotpo is a great review and rating solution for me because it is fully compatible with my e-commerce system which is PrestaShop. It offers an excellent email system that helps my staff keep in contact with my customers. Plus, return customers always look to make new purchases. Another big highlight is Yotpo is a transparent app which cannot be manipulated by customers or managers. This makes the software very credible. What ...

Un módulo genial

What do you like best? Lo que más me gusta es la sencillez con la que el cliente puede dejar una opinión en la web. What do you dislike? Algún problema con el css para ciertas cuestiones que me surgen. What problems are you solving with the product? What benefits have you realized? La confianza de los clientes en mi tienda. Que los visitantes de la web puedan leer opiniones reales y verificadas en una gran ayuda para cualquier negocio de internet.

Best Review System

What do you like best? All reviews are in one platform that is easy to use and understand. Great interface for the customers. Exporting reviews and sharing them with upper management is super easy. Organizing reviews and responding to customer questions is easy. Having YOTPO on our website doesn't look out of place. You can customize what the customer sees so that it looks like it's a part of your website and not a third party source. What do you dislike? Customers can notify you ...

COMPLETELY WORTH IT

What do you like best? This review system is incredible. Our website has been in business for over 20 years and we only had about 200 reviews on our website. When we implemented Yotpo, we have over 2,000 reviews in the first year! It completely strengthens your brand loyalty and customer conversions. Easy to use back-end system and love how customers can upload photos of the products. We can share the reviews on social for even more exposure. What do you dislike? The search and ...

Reviewing Yotpo - the user-generated content platform

What do you like best? Yotpo makes setting up reviews and follow up eblasts very simple and easy, which can really boost your number of reviews and get more feedback from customers. What do you dislike? The design interface is really lacking - as someone in charge of aligning our Yotpo elements with our brand standards, the fact that the simple editor is really lacking in customization options is a shame. And then if you try to edit the html, it locks you out of the simple editor. ...

Great for authentic reviews

PROS & CONS What are the best aspects of this product? Yotpo is great because it gives a high conversion rate which is about 10% after purchase emails. This helps us get a lot of reviews. Yotpo is used by reliable e-commerce businesses to get authentic reviews to differentiate themselves from other websites that use made up reviews or only positive reviews. I hope more e-commerce websites start using authentic reviews. What aspects are problematic or could work better? The main ...

Impressed with support

What do you like best? Currently on a free plan and had some questions about the after sales email that is not covered in the documentation. Shirel Garfinkle was extremely helpful with some very in depth information to explain exactly what happens, and how to achieve what I was after. Further more she too the effort to explain features I could consider using on my current free plan to get the most of Yotpo. I found the support over and above. Thanks Sheril. What do you dislike? As ...

Solid review handling platform

What do you like best? The platform interface is quite intuitive; I was able to navigate with little training. What do you dislike? I wish there was a bulk review export function. I've been told there is but it doesn't seem to work and therefore we have to use our rep. Recommendations to others considering the product: Easier exporting of data. What problems are you solving with the product? What benefits have you realized? We want to maximize the 'voice of the ...

Excellent review software for e-commerce websites

PROS & CONS What are the best aspects of this product? It is easy to set up Yotpo with Woocommerce. The pricing packages are affordable and you get a range of useful features. It is a great system to get authentic and real reviews for e-commerce websites. What aspects are problematic or could work better? The software does not offer an API which limits its effectiveness. If you don’t like how the embedded features work, you have to do some hacking to modify them or simply let them ...

Used for small Ecommerce site succesfully

What do you like best? It's a great value for money review gathering system. What do you dislike? Takes a while to get used to the system. Recommendations to others considering the product: It's great as your first review system, we haven't explored all of it'#s features yet, but for our smallest commerce site it works perfectly. What problems are you solving with the product? What benefits have you realized? Gathering reviews on a small Ecommerce set up. It has ...